Topic Replies Freshness Views Users
Adding an signer after package is created
Hi, Can we add an signer after the package is created and the document uploaded? We are looking at a use case where there are multiple signers and we want them added as required when they are ready to sign the document. I am looking to…
Date Capture Format?
Guys - Is there a way to format the date capture to only be a date and not a date/time? I know we can do this with labels as we are currently doing it but was hoping we could format that date capture.
Upload editable PDF for eSign
Hi, Can we upload editable PDF for eSign? I am currently getting an error when doing so? Or is there an option to auto flatten in OneSpan? Thanks. Srini.
Creating callback event for Mobile device signature request email
Here is the situation : We integrated OneSpan eSign into our Saas. As we wanted it completely withelabeled, we integrated the designer into an iFrame and we use the callback events listed here: https://docs.esignlive.com/content/c…
Enforcing capture signature
Hi, Is there an option to enforce the signature capture in the package and the signature level? Thanks
access a document which created in sandbox
can we able to create the template in sandbox UI and send the created template through Rest Api.
send a template through Rest api which was already created in sandbox
please help us to know how we can send the template which was created in sandbox through Rest api
grouping all packages and sending together
if i create 5 packages with 5 templates can i group together and send it as a single email to customer for signing
Connection timed out: connect; nested exception is java.net.ConnectException
Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
Webhook
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
send selected documents from a template created in Sandbox
templaterest apiDocuments
say i have created 10 documents in an template through sandbox , but i have to send only two documents out of it in run time using Rest API . How we can achieve this functionality through one span.
Rest api- Roles
rest api

is there any api to delete multiple rules in single rest api call
ORA-22288: file or LOB operation FILEOPEN failed

Getting the below error while adding the attachment in esign in Oracle(Production instance)

ORA-22288: file or LOB operation FILEOPEN failed
Permission denied

While testing in non prod instances, no such error…
invisible signature
rest apicapture signature

i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers …
Download all files in a package as a pdf
rest apiDownload files

Hi ,

I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.
Need to pump the data to the document , signer will be manually done and upload the document with wet signature and change the status to complete in one span
rest api

HI ,

I have a scenario like 

1.upload the document in one span.

2. Pump the data to the document through one span.

3. No e-signature needed.

4. once data is pumped we will get…
Rest API , match the font of label field to the other fonts in the document
rest apifont sizelabel

Hi, 

Is there anyway to match the label font size with the other words . I can see the configuration to change label and form fields , how to see the font size of the other words in the document in sandbox . so that i can…
Need to add our own electronic Disclosures and signatures consent form
rest apiown consent form

HI ,

Is there a possible way to create our own electronic Disclosures and signatures consent form.
changing the font size for the form fields is not reflecting
rest api

I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 
Are the data nodes of the document object and the approvals object editable?
datadocument

I can PUT to /packages/{packageId} and update a package's data node.

However I failed to update a document's data node (PUT to /packages/{packageId}/documents/{documentId}).

I also tried, but failed, to…
can we able to get the status for document level and signer level
rest api

Hi ,

I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level.

 

Thanks

Naresh S 
API Call - verification

Hi,

 

in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error…
Is there any way to design input for group of numbers together say example SSN
rest api

Hi ,

Signer has to input group of numbers together say SSN . How we design that , is there any specific input type available for this ?
if we give length words in label will it be auto formatted
rest apiformatting
Disabling DECLINE and OPTOUT buttons
Decline buttonopt out button

I do not want to display the decline and optout buttons to the signers. please share me the spec details how to send in request.