REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic error while setting reminder Hi, Getting the below error for reminder. package is in draft status. 400 Bad Request HTTP/1.1 Response body>{"messageKey":"error.validation.invalidJson","technical":"Failed to…	10	3 years 6 months ago	217
Normal topic Error while retrieving Documents Zip Hi, We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url. Can you please help with this issue. Error: "406 : {"messageKey":"http.status…	12	4 years 10 months ago	181
Hot topic Error while connecting esign and Oracle application Hi, I am getting the following error while connecting URL and application. ORA-29273: HTTP request failed. Below is the code snippet: UTL_HTTP.SET_WALLET('file:xxxxxx', 'xxxxx'); v_request := utl_http.begin_request('https://sandbox…	20	2 years 9 months ago	162	2861 + 1
Normal topic Error when uploading document to package Hi! I'm getting error when uploading package with postman. Request: POST /api/packages/WZhzAq7Kg94hKye2vaF7X6PAW2U=/documents HTTP/1.1 Host: apps.e-signlive.ca Authorization: Basic MYAPIKEY Accept: text/html cache-control…	2	5 years 2 months ago	173
Normal topic Error when trying to upload documents to an existing package Guys, I have an existing transaction that I am trying to add documents to. Below, you'll find the json package that I am sending up with the files. I am getting this error when trying to upload those files. I can see that I do have 3…	5	5 years 5 months ago	57
Normal topic Error updating attachment status to Rejected rest apiattachment I've been following this tutorial: https://community.onespan.com/documentation/onespan-sign/guides/feature…	1	3 years 11 months ago	52
Normal topic Error Message for required fields before getting to the document Guys, We are seeing some issues where we have a document that is about 4 or 5 pages down that has some required fields and required radio buttons. We are getting an error message on various pages prior to those required fields…	4	3 months 2 weeks ago	29
Normal topic Error Code 400 - Validation Error Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on…	7	4 years 9 months ago	351
Normal topic Erro na requisição: 405 Client Error: Method Not Allowed Signature Design Hi, I am sending the following request: import requests def generate_embedded_signing_url(api_key, package_id, instance_url): roleId="63f942c0-8c00-4733-8c96-8275b9100555" url = f"{instance…	1	9 months 2 weeks ago	38
Normal topic Enum value FULLNAME does not populate ESign date for English version Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document , We are using the Enum value FULLNAME as subtype and type as SIGNATURE. This is working fine for French version ,…	2	5 years 1 month ago	10
Normal topic Enforcing capture signature Hi, Is there an option to enforce the signature capture in the package and the signature level? Thanks	1	4 years 4 months ago	64
Normal topic Enabling Review Before Completion in Create Package API Hi Team, While creating a package using REST API. What is the exact configuration that I have to do enable the review before completion feature on the particular package? Can anyone help me on this? Thanks in advance.	1	2 years 9 months ago	136
Normal topic Embedding document on a web page embed Hi guys, I looked around and am not able to find confirming on this: is it possible to embed the form/package for user to sign on our website? All of our users have their own account and it would be nice to be able to display the form…	4	5 years 10 months ago	70	159 + 1
Normal topic Embed Document Creator in Web App? Hi! Can I embed the creation flow of the document (package?) into my web UI such that my user can upload a document, affix the signature tags, and then send it out for a signature? If so can you point me to the documentation on how to do…	5	8 years 2 months ago	16
Normal topic Emails are not sending using role id notification Hi, I believe "sending of email" has been turned off on the sandbox I am using. we don't want them to send because sign them in the IFrame. But we are also doing email signing, and I was under the…	5	2 years 7 months ago	65
Normal topic emailMessage content length limit emailMessagelimits Hi, Is there any limit for emailMessage content text? I have a script generating list of items and it can become quite long. In one testing case it was 4k characters long and I got the 500 Internal Server Error on package clone.	3	7 years 1 month ago	18
Normal topic emailMessage content length limit Hi, I saw the post for email Message content length limit was 1024 back in 2017, is it still true for our on-prem v11.25? if not, could you let me know the new limitation? thanks,	2	3 years 11 months ago	40
Normal topic Email Reminder : Could not retrieve the transaction summary for transaction uid Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status. Secondly, we are calling reminders POST api to set reminders. As a response, we…	1	3 years 5 months ago	43
Normal topic Email Go to Documents button Is it possible to specify the url to a custom company page which contains the iframe signing ceremony? Also, is the signer notification email message/layout to sign a document customizable? Thanks!	4	7 years 8 months ago	16
Hot topic Email delivery status? In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively…	19	6 years 9 months ago	175	10 + 1
Normal topic Email Delivery of the Signing URL Hi,Good day! Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign. Steps taken-We tried disabling the…	1	2 years 4 months ago	30
Normal topic Email Content Configuration Email Content Configuration We would like to modify the content of some of the emails that are sent to the signers. As an example based on data in our application we would like to modify the content of the invitation based upon the signer being the primary person on…	1	7 years 3 months ago	42
Normal topic Email Bounce event Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to…	3	7 years 5 months ago	106
Normal topic Email Bounce 500 Error Receiving this error Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"EMAIL_BOUNCE","sessionUser":"eb60f69c-091c-4540-aeb1-b435c78f5a34","packageId":"aJmRaO-v7e-MgfZl8I0kEfl08Dc=",…	1	2 years 3 months ago	48
Normal topic Electronic Smart Note Guys - Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same…	2	4 years 8 months ago	22

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