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Guys, When setting up the user with SMS auth, is there a way to change the default message that shows up when asking for the pass code that was sent via SMS? Thanks, Ryan
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Hi, We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any…
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Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in…
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Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages. I am getting an error response. {"technical":"","entity":null,"packageId":null,"messageKey":"http.status.400",…
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Guys - I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their…
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Hi https://developer.esignlive.com/forums/topic/kba-failure-max-tries-not-being-enforced-signers-never-get-locked/ Is the signer locked out for all packages or only one package he failed to answer the questions for? How can I unlock a…
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Hi Is there a way to expire a signing session via the REST api. When does the signing session expire by default. Are there any business rules for expiry ? Thanks Mario
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Hi Can you please let me know what are all the effects of changing the packatge status to "ARCHIVED" Is there any online article that details all the package status and what are the effects of each Thanks Mario
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Hi The post below refers to some terms that I need some clarification https://developer.esignlive.com/forums/topic/archiving-package-with-diferent-sigantures-types-throws-sdk-eslexception/ Post by harris on DECEMBER 19, 2016 AT 10:07…
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Guys, I am looking over this page on the package settings for when we need to have a SMART Note created. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/package_settings_for_mortgages.htm Here it says that we need to…
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Hi I am unable to add the senders signature image, when creating the sender. Sandbox Account is [email protected] The sender was created, but there is no signature image . Thanks Mario { "status": "ACTIVE", …
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I am creating a transaction with REST API . and i offer the ability to the user to use the designer in order to add signors and signatures. However, when the user tries to add recipient, the signing order attribute is set to ON…
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Hi, Is there any api for health check of esignlive server so that we can identify whether the esignlive server is up or down? Thank you.
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Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving. I will need to…
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Hey, I followed your guidance on Reminder and the code works well: https://developer.esignlive.com/guides/feature-guides/reminders/ But when I want to check if I have successfully configured reminders, I can't find the related information…
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Hi, I've created a layout containing a signature with all available fields (Signing Date, Date, Signer Name, Signer Title, Signer Company, Text Field, Checkbox, List, Radio, Text Area, and Label) using the eSignLive designer screen, but…
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Guys, I am trying to update a signer via the rest api call and it doesn't appear to be working. When I do the call in postman, it returns the response payload that is expected but it doesn't update the information. I do not get any…
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Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created. I don't want that form in sign process. How to remove or…
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Guys, Is there a way to allow a signer to skip signing a document? If there are three documents, (A,B,C), can Signer A sign A and C and then come back to B?
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Hello, I'm using python and trying to create a document package from the example I downloaded from the forums. I used the api key in my admin panel and replaced the api key but I'm still getting an unauthorized. Also, is there a way to…
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Guys, Is there a way to create a single label field without having to associate it to a signer/role? Lets say that I want to create a date label that shows up on a document but not have it tied to any specific signer. Is this possible?
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Guys, I know this has come up before but I cannot seem to find the topic where it did. I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are…
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I am able to create the checkbox using the examples on the site but is there a way to set a checkbox to checked by default?
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Hello, I am uploading PDF via REST API PHP, along with signer users. I want to add an editable text/input field in the PDF, so that users during singing, can enter their account number or any other data as input. means like they can…
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Hey team, In our workflow, we require different signer have different visibility. I can achieve this in my dashboard, but when I obtain my package json, I can't find my settings regarding visibility. Please advise on how to get these info…