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Hi,

I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically…

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As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this …

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I'm currently using the sandbox version of eSignlive and I wish to configure the designer view (hide various elements). I found
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Hello, 

I am working on onespan api implementation through iframe. Our scenario is, the agent uploads the documents into our system, drag and drops the required field and wait for the auction to happen. As soon as the…

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All pkg's are marked as deleted, all are for same person (owner/sender).

We don't understand why lists seem exclusive of each other???

Seems OneSpan reporting is including pkg's not in return set from API call

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Hi Is there a post on how to delete a document from a package I can see a post on how to add a document to an existing package. https://developer.esignlive.com/guides/feature-guides/document-management/ Thanks Mario
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Below are the step we use for hand drawn signature capture using api

POST https://sandbox.esignlive.com/api/packages/<t-id>/documents/<document-id>/approvals/<approval-id>/sign
Accept: application/json…

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Hi everybody,

 

I'm wondering if there is a way to define a sender that doesn't have an account in onespan

 

I need to create packages created by some users from my platform and i would…

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Hello, I've searched the forum for web hooks/call backs and couldn't find anything special. Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event? Thank…
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I am able to create the checkbox using the examples on the site but is there a way to set a checkbox to checked by default?
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Hi Esign team, I am wondering if there's any way i can make "Capture Signature" my default signature currently "Click to-Sign" is the default signature Thanks
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HI, Every time When I create template, a default document named "Electronic Disclosures and Signatures Consent" is created. I don't want this document. Is there a way to do this? Thanks Zeeshan Hanif
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Hi What is the difference between decline and opt out.
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Hi Guys, Got another one. We have the case where if a user declines to consent to E-Signature, we're curious if there is a way to show them an additional 'Are you sure?' warning. Additionally, we would like to send one or more of the…
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Guys,

We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.

When you pull the package…

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Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?
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Guys - Is there a way to format the date capture to only be a date and not a date/time? I know we can do this with labels as we are currently doing it but was hoping we could format that date capture.
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We are planning to extract OneSpan data via api's to drive reporting.

A) there are some advantages (simplicity) to re-extract all data, every night

B) there are also advantages to incremental extracts, i.e. net…

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I'm trying to save some metadata in the `data` attribute of approvals, or even within a `Field`, but when I GET the package, `data` is `None`. I've had no issues saving metadata within `Documents.data`. Not sure whether this is a bug,…

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Hi team,

Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ?

Thank you<…

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I have been trying to hide the buttons from the header, and the confirm button is still showing, here is my json
ceremony: {
            {...}
            layout: {
              header: {
                sessionBar: false,
        …
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Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But,…
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Hello, We want to customize the Tool Bar language for some of our signing ceremonies. I'm looking at this guide that highlights the…
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I need to customize signing ceremony (logo, primary and secondary color) at package level

I saw that you can send a settings.ceremony object with some parameters, but i don't see you can send properties from signing theme…

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Hello, We need to change the signature appareance of our documents. The idea is to change the background image and the text format . Can we achieve this? Best regards,