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I’m trying to figure out how to add the ability for customers to upload supporting documents to a signing ceremony. Below is the output of what I’m sending to set up a package before json encoding. I’ve looked over the documentation…
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Hi I am trying to use REST Web service for Integration using Java. So i have pulled the "CreateAndSendPackageREST.java" from Developer Blog and updated the .PDF file location and executed the program. It has given the below SSL Error…
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As OSS introduced more subtypes, we need to redesign our code to handle it. 

Would you be able to provide the mapping for subtype , type  and binding? 

For example:

LABEL…

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We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section…

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Hi Can you please let me know what is the daily limit for status calls in Sandbox and PROD Regards Mario
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Hi, I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload". But I am getting 400 bad request. I have also checked whether the byte array…
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Hi, I'm looking to integrate the OneSpan Sign API with our web application using Spring Boot. Is there any sample code available to help me get started? Thanks,
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If the signature ceremony is NOT "inperson", is there a way to specify the order in which the signers receives the doc? For example, if there are Signer A and Signer B, is there a switch to specify that Signer B should receive the package…
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I'm trying to use the One Span API to create a package from a template. In the list of api calls 

https://community.onespan.com/products/onespan-sign/sandbox#/

I sese

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Hello, I'm currently using the REST API to upload a package. The package has 2 signers and 3 documents. First Document (Requires only Primary Signature) Second Document (Requires only Joint Signature) Third Document (Requires both…
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Hi there.


What I'm trying to do is specify the sender of a package to be [email protected].  Our main account owner is [email protected]. No matter how I update my JSON, the package sender is still sxxx…

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Good day,

I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working.

I have another routine where I can delete the layout based on the ID copied from…

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We implemented eSign application to get signature only during signing ceremony.When we create package we added static PDF and this static PDF contains all input information.User need to enter signature only(all other inputs are read only)…
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Hello,

FYI, I saw a similar question asked in 2016, but I wanted to post this new one to see if there is anything available today or in the roadmap that might help us: 

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Hi,

We have received some complaints from customers that are not receiving the OTP in their signature process.

We already raised a ticket to OneSpan support with the incident, and they told us that

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We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using…

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I'm trying to use SMS authentication for my signers, but I can't figure out how to format this in my JSON. Any ideas?
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Guys -

Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?<…

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Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working…

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Guys, Is there a way to allow a signer to skip signing a document? If there are three documents, (A,B,C), can Signer A sign A and C and then come back to B?
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Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all…
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Hello,

I am interested in creating a package with one document, which should be signed by one signer only.
No other signature is required on this document, by another person. 
After the document is…

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Guys, Is there a way to create a single label field without having to associate it to a signer/role? Lets say that I want to create a date label that shows up on a document but not have it tied to any specific signer. Is this possible?
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Hi,

 

when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?)

Thank you!

Naresh

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Hi, thanks Haris for your input, my next step is to simulate the workflow and working on a POC using SOAPUI ( a freeware I use to test REST services ). The workflow is straight forward: 1. Create a Package and Send the PDF . Read the…