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Guys, I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a…
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I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
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I am creating a transaction with REST API . and i offer the ability to the user to use the designer in order to add signors and signatures. However, when the user tries to add recipient, the signing order attribute is set to ON…
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Hi, I have a requirement to set the package expiry date during creation of the package itself. The problem is I cannot identify the suitable Json field where the expiry date can be set so that Onespan can automatically take the necessary…
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Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field…
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Hi, I am trying to find out how to set the package expiration date through REST API. I could only find how to do it through SDK, but not through REST API.
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Hi OneSpan Team - I have gone through the below article and it mentions that the Session Expiry Redirect URL can be configured at Account Level , I have gone through my account and not found any configuration as such. 1)Do we nee to do…
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Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment…
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Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future…
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I use the package creation document upload API to create a document for signature. I want to make sure our signers receive a signed copy of their document at the end of signing. How can I assure that the signed document (other than the…
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Hi Duo, I am not able to send the multiple pdf doc using webClient during creating Package with binary doc by the Rest Api, can you provide me the working code for the sending multiple doc for the multiple signers using webclient(For…
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Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain. I did find the call the get the signing url: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm …
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Hello, I'd like to send a package (transaction--the fact that these separate terms mean the same thing is quite confusing) programmatically using the API (no SDKs as I'm using NodeJS) but I'm not seeing any endpoints in the documentation…
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Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of…
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Hi i have got the sender authentication token but how to open particular package using that sender authentication token and send it Please reply me as soon as possible?? Using rest API : whats will be the code instead of this…
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Hey team, We want to delete a sender and re-invited to another account. But when I called the API below: HTTP Request DELETE /api/account/senders/{senderId} HTTP Headers Accept: application/json Content-Type: application/json …
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Hi I am unable to add the senders signature image, when creating the sender. Sandbox Account is [email protected] The sender was created, but there is no signature image . Thanks Mario { "status": "ACTIVE", …
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Hello Duo, 

Whenever we click the send to sign button, we are firing an event and  replacing the transaction created successfully response from onespan with a GIF image and reloading it. My question is whenever we…

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say i have created 10 documents in an template through sandbox , but i have to send only two documents out of it in run time using Rest API . How we can achieve this functionality through one span.
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I'm trying to send a new document in a package that has the status: Draft

But I get the error response

b'{"messageKey":"error.validation.invalidParameters","technical":"Unexpected Content-Disposition value for…

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Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent…
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Hello, I'm trying to implement eSignlive for my specific scenario: 1) I have created a document that will be sent to two users in sequeance through signing URL 2) First user will see Signature fields to sign 3) Second user will see…
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please help us to know how we can send the template which was created in sandbox through Rest api
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I am trying to list all transactions that have been done but in my GET https://sandbox.esignlive.com/api/packages I only am getting the last transaction. It does not bring all of them. I am wondering if there is any id or role name…

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Hello,

We are utilizing security questions for a signer to answer before they can esign a document.  Only the first two questions actually tell you they are required, but in reality, we want all of the questions to be…