| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2?
We are using the On-Prem version… |
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Normal topic
Hello,
I noticed on this documentation page:
https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization
It states the following:
Owners of OneSpan Sign Accounts can… |
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Normal topic
Hi,
I need to add third challenge question and answer to the Signer. I am not able to find any method.
please help me out on adding the third question.
code -->
foreach (var signer in signingPackage.Signers)
{
packageBuilder.WithSigner… |
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Normal topic
In the admin page/integrator tab, we used to be able to see the API-Key. It no longer shows up (we are in sandbox). Wondering as to why we arent able to see the API key anymore. |
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Normal topic
Hello,
It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience). We are just curious, is there a setting that… |
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Normal topic
Hi One Span Team,
I'm using sign at home feature in my application,
1. After clicking on the email link "Go to Documents" and entering the pass code signed some documents and closed browser window.
2. Again I'm clicking on the email link… |
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Normal topic
Hello,
We have a business client who would strongly prefer that the signing experience does not redirect to the OneSpan sign-up/login page after session expiration. They have correctly noted that when using the mobile experience there is… |
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Normal topic
Hi,
I am the sender, and i want to receive the email when I click ‘forgot your password’ link in the login page. does it mean in my sender account, my 'email.forgot.password' template should be enabled?
It seems my owner account has it… |
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Normal topic
Hi,
I logged in my account and tried to delete some packages, but some of them seems can't be deleted (no trash bin icon).
what's the cause for that? and how to delete it?
please see my attached screenshot.
thanks,
Cindy |
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Normal topic
Hi,
Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page.
any idea?
currently their solution is 1st loading login page, 2nd loading… |
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Normal topic
Hi,
I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment
is it resource change or code change?
thanks,
Cindy
|
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Normal topic
dear team, can i use the Adhoc tool to create a bulk transaction creation with a CSV file where i can add a field l like Salary that is in the file and is filled in during in the document template field. i was looking at the csv file… |
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Normal topic
On our main object, we have a quick action that fires a lightning component which on init queries for the necessary data & attachment, parses the url and then, fires an event to navigate to the url. Recently when any user … |
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Normal topic
Has anyone ever used OmniStudio with OneSpan Sign to put a signature block on a document such as a Grant Agreement for the user to sign within Salesforce OmniStudio? |
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Normal topic
I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files. |
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Normal topic
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Normal topic
When I log into e-SignLive, I don't see the groups tab. I'm trying to set up group signing, like shown here:
http://docs.e-signlive.com/doku.php?id=esl:help:groups_and_delegate_access
|
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Normal topic
You moved the location of the personal certificate client and didn't let your users with on-site instances of OneSpan Sign know about the change. As a result, a few of our users were unable to download it and sign documents. Fortunately… |
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Normal topic
Hello, Our integration using the .NET SDK involves showing the designer view in an iframe through our website. This has served us well over the years but recently we have gotten more and more customers reaching out with issues… |
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Normal topic
Hi,
Is there any template how to create a script to send out activation data email to multiple user.
IDENTIKEY Authentication Server version<… |
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Normal topic
Where can I get the Static Vector for the OCA sandbox test token? When I try to use the test token Static Vector from MAS 2 step activation package, it shows error -4073 when I try to scan the activation cronto image. |
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Normal topic
Hi,
I have a document which two or more people need to sign it. I would like to for each sign OneSpan call my Callback API or when all people sign the document my callback api will be called by OneSpan. … |
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Normal topic
Hi Everyone, When you login to OneSpan, https://apps.e-signlive.ca/login, on two tabs using the same web browser, the data on one tab (such as callback url, or secret key)… |
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Normal topic
Hi, is it possible to wrap on multiple line the text of a text tag label? |
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Normal topic
Is there another way of displaying the Signing Ceremony other than using a iframe? |
