Web (UI) | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic Text field numeric response only I have a document that I have applied a layout which includes a text box to enter a dollar amount. Is there a way to only allow a numeric response, no alpha characters? Or instead of saying 'Text Field' make it say 'Enter dollar amount'…	5	2 years 3 months ago	80	2861 + 1
Normal topic Signer authentication authenticationSigner Authentication Hi OSS Community Team, For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to…	5	1 year 5 months ago	72
Normal topic How to enable Smart Card sign in eSignLive sandbox? smartcarddigisigntokens Hi Team, I have a scenario where we have to sign the documents using Hardware Tokens(from INDIA, issued by eMudra). For the POC purpose, i have created a sandbox account and trying to try this on sandbox. Unfortunately i didn't find out…	6	6 years 1 month ago	35
Normal topic in person signing Hi, In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as…	6	4 years 2 months ago	130
Normal topic Customized field Hi, I have some questions regarding about the customized field using sender UI: 1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level? …	6	4 years 1 month ago	85
Normal topic Multi-signer package fails to return EXPIRED status after expiry datetime We create a package where Primary and Secondary signers are both true We set the expiry datetime for 1 hour when we create the package We process the package, then send the uploaded documents to OneSpan to sign…	6	3 years 8 months ago	50
Normal topic Signs Settings missed when putting myself as a signer using a template templates Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image)…	6	1 month 1 week ago	84	18596 16676 2861 + 3
Normal topic Signing Ceremony Completed Date Hi, Is there a way to get the Completion date of a signing ceremony. I see that it is listed out in the evidence summary. Is it possible to get that using the JAVA SDK. Thanks, Sudhangi	7	5 years 7 months ago	53	184 159 + 2
Normal topic Safari iFrame display differently between mobile and desktop. Hi We are displaying e-document in iFrame. On Safari, there was a known cookie issue described in https://developer.esignlive.com/forums/topic/cookie-issues-on-safari/ . We are ok with it as long as it shows description and guideline to…	7	5 years 3 months ago	45	159 + 1
Normal topic My Account - Signature Can I ask how I can apply my signature to documents I send out for signing?	7	4 years ago	75
Normal topic Broken png file on Complete Signing modal Hello, I've had this issue for several weeks now and I'm not sure how to remedy it. On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see…	7	3 years 7 months ago	58
Normal topic create multiple copies of a document inside a template package templatedocument Hi , We are already using onespan . As per our design we have 10 documents in a template. In our UI user will choose out of 10 documents what documents need to be signed . Based on that we will clone documents from…	7	3 years ago	67
Normal topic Downloading signed documents & Signer uploaded attachments in a single zip file Hi OSS Community Team, For a completed transaction, is there a configuration setting to download the signed documents and signer uploaded attachments in a single zip file? As a transaction owner, upon clicking the download…	7	1 year 5 months ago	116
Normal topic Decline button on mobile version Based on eSign documentation and my testing, I didn't see an option for the user to decline on the mobile version. I only saw Opt-out. Is decline not an option for mobile? Thanks.	10	7 years ago	41	251 10 + 2
Normal topic Cross Site Tracking - Safari Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the…	10	3 years 11 months ago	231
Normal topic Create a package from a template with Node js rest apinodejs restNodeJSclonepackage template Hello, I have encountered a problem when I tried to create a package from a template with the rest API. I used all tips and instruction I found in the documentation and on forums, but I did'nt found a solution yet. Here is one…	10	3 years 2 months ago	198	2861 + 1
Normal topic start signing ceremony via authentication token Hi, for InPerson signing, we manually launch signing ceremony with GET https://sandbox.e-signlive.ca/access?sessionToken=token from Postman, I got the response as sessionId such as {<…	10	2 years 11 months ago	67
Normal topic Need to dynamically edit a document inside a template documenttemplaterestapi Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign. …	13	3 years ago	134
Hot topic thank you dialog configuration Hi, I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to…	16	2 years 8 months ago	133
Hot topic opt out email Hi, there are 2 questions want to ask: 1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere? 2) in the default email, it only showed the signer with email address…	26	3 years ago	91

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