353 results matched your search criteria
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Forum topic
OneSpan Sign
Hi there,
Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
Forum topic
OneSpan Sign
Hi Team,
I am new to OneSpan and start working on the Apex SDK. I have gone through the SDK documentation but I am not able to find out how we can attach the signed document to the record or package can be assigned to the Parent record.
Forum topic
OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
Forum topic
OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
Forum topic
OneSpan Sign
Hi,
I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image).
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device).
But the problem with an iphone is the default Safari browser overlap the "confi
Forum topic
OneSpan Sign
Hi,
I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3.
The is the url i have tried 'https://sandbox.esignlive.com/api/packages'.
Forum topic
OneSpan Sign
When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that package in my own DB.
Forum topic
OneSpan Sign
When I send a document for completion and signature, they are seeing the colorful blue box directing them to sign the document but are overlooking the text boxes that also need to be completed in the same document.