353 results matched your search criteria
Forum topic
OneSpan Sign
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button
on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont n
Forum topic
OneSpan Identity Verification
Hi Team, I hope you're doing well.
Forum topic
OneSpan Sign
I found an issue with the signature box on mobile (I have attached a video).
Environment: Safari, iPhone12
Step to reproduce
Forum topic
OneSpan Sign
I have a few questions in regards to text fields on documents in the signing ceremony:
Can we make the text fields on documents Required or Optional?
Can we specify which signers we want to have Required or Optional text fields attached to?
Forum topic
OneSpan Sign
As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used.
Forum topic
OneSpan Sign
eSign Document is embedded as an iframe. While the signing ceremony is being performed on mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Forum topic
OneSpan Sign
Hi,
I am trying to embed the signing in my webpage using an iframe
To generate the session token i use
SessionToken sessionToken = eslClient.getSession
Forum topic
OneSpan Sign
Hi
We need to use IE with Enterprise Mode on. But eSign page can’t be displayed when ‘Enterprise Mode’ is selected(there is no problem to display the page when Enterprise Mode is un-selected). Please refer to the attached 2 pictures for details.