351 results matched your search criteria
Forum topic
OneSpan Sign
Hello there,
I just have a quick question regarding the signing ceremony that one of the QAs is experiencing.
Occasionally, the signature box breaks way off the page and ends up showing up in the corner.
Forum topic
OneSpan Sign
I have a few questions in regards to text fields on documents in the signing ceremony:
Can we make the text fields on documents Required or Optional?
Can we specify which signers we want to have Required or Optional text fields attached to?
Forum topic
OneSpan Sign
I found an issue with the signature box on mobile (I have attached a video).
Environment: Safari, iPhone12
Step to reproduce
Forum topic
OneSpan Sign
Hi ,
Currently we are sending the Value for the date as mentioned below but still getting the date as 2017-04-20 (yyyy-mm-dd) format.
{
"binding" : "{approval.signed}",
"extract" : "true",
"name" : "DateAuthPropIns1",
"subtype" : "LABEL",
"type" : "INPUT",
Forum topic
OneSpan Identity Verification
Hi Team, I hope you're doing well.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server.
EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on
URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
Forum topic
OneSpan Sign
Hi,
We need to know that is there any possibility of increasing further the document's size such as uploaded document, audit trails etc. near future for any release of one span server. Because, we are building an application where any increase of document's size will impact our application.
Forum topic
OneSpan Sign
Hello Duo,
I am getting again and again the following error during sending document to esign.
{"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button
on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont n