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Copy tool with API key not working
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OneSpan Sign
Hi, I downloaded copy tool v1.6.2, and when I use "With API KEY" for both source and target, I got 401 error see attachment, but if I use "With credentials" and it's working fine. any idea why it's failed with API key?  
Copy layout between on-prem and sandbox
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Hi, Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea? but it's successful to copy template between on-prem and CA sandbox.   thanks, Cindy
Group recipients failing when promoting templates across environments
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Hello! We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
Syntax error, unrecognized expression in Safari
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I have been using this code: jQuery("a[data-gal^='prettyPhoto'").prettyPhoto({overlay_gallery: false, social_tools:false, hook: 'data-gal'}); And it is working fine on all browsers except Safari which throws an Error: Syntax error, unrecognized expression: a[data-gal^='prettyPhoto' Do
Microsoft Flow & PowerApps Connectors
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HI I was wondering is there any plans to have a connector released for Microsoft Flow/PowerApps so it can be used to within internal business Apps or Automation Flows. and if not do you have documentation on setting up a custom connector within Flow/PowerApps to perform the esign functions so it ca
Copy tool - not successful
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Hi.... I followed the instructions to copy the layout/templates from the Sandbox to Prod environment and received the message that they were successfully copied. However, when I log into the account in PROD, the layout/templates are not there. I have attached a screenshot of the message
Copy Tool Not Successful
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I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
Copy Tool - Another Question
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Hi Duo; This Copy Tool question is from another customer. They are trying to migrate all templates and layouts from all senders in their Sandbox account to those same users in the Production account. I should point out that they are not using subaccounts
Signs Settings missed when putting myself as a signer using a template
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OneSpan Sign
Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image). 
Auto populate signing date tag
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OneSpan Sign
I have placed a signing date tag the top of my document. The document essentially reads "this is effective as of {{esl:Signer1:SigningDate}}." When we open the signing ceremony this is blank and just leave a large space in between the words and is leading to confusion.