1592 results matched your search criteria
Source Page - Keep Alive
Forum topic
OneSpan Sign
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page? 
Pre-verify error - Can't create package with a valid PDF
Forum topic
OneSpan Sign
HelloWe have already looked into all the other discussion regarding this error and nothing really helps. We have customer uploading some PDF that are getting rejected by OneSpan that aren't corrupted, encrytped and don't have NeedAppearances  AccroForm flag.
Document visibility & Download rules
Forum topic
OneSpan Sign
Hi, In a package with multiple documents, created using .net SDK, Is it possible to set a document's visibility during signing ceremony only to the signers on each document, through SDK?
Issue with second signature on form
Forum topic
OneSpan Sign
We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2.  If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.
OneSpan Sign Sharepoint Online App. Unable to Log In.
Forum topic
OneSpan Sign
Hey guys,   I'm having some trouble logging in on the Sharepoint Online App. I'm following this steps. 
Customizing the designer signer options.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu? Thanks Colleen
Digital vs Electronic Signature
Forum topic
OneSpan Sign
Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature.
Password to Unlock Document Signed in OneSpan
Forum topic
OneSpan Sign
Is there any way to get the password to unlock a file that has been signed in OneSpan? Our users sometimes need to edit the document in Adobe after it has been signed. I have seen a couple other similar questions here, but no definitive answer on whether or not that is possible.
First signer confirmation popup
Forum topic
OneSpan Sign
Hi, we are having integrated solution with our front end using eSignLive as the back-end. On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next. Is this an expected behaviour? If not how to fix it?
What is the Passoword of the document signed by one span
Forum topic
OneSpan Sign
We have a requirement to merge the singed document to create a report. for that we need to extract few pages of the Signed doucment. But we could see that the signed document is password protected for extraction.