OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Flattening removes signatures
Forum topic
OneSpan Sign
Did something with the last release change regarding the signed pdfs?  We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging.  Ever since the last release, flattening them removes all of the signatures.  I
How to find if signer has completed the transaction
Forum topic
OneSpan Sign
I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.  
Setting Timezone for signer
Forum topic
OneSpan Sign
Guys, I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a coding sample?
Change Font Type used by Signer
Forum topic
OneSpan Sign
Hello, Is it possible to change the font type the signer uses when signing the document? I tried what I found in the documentation regarding the creation of the package   https://community.onespan.com/products/onespan-sign/sandbox#/Data%20Management
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
RequiredFields not working
Forum topic
OneSpan Sign
Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.
Possible to skip the ESign Disclosures and Consent
Forum topic
OneSpan Sign
Hello, We found an issue with the iOS SDK that sometimes the SDK skip the ESign Disclosures and Consent document and skip directly to the contract.
esign Mobile
Forum topic
OneSpan Sign
  eSign Document is embedded as an iframe. While the signing ceremony is being performed on  mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)  
What is the difference between email.notify.mobile and email.notify
Forum topic
OneSpan Sign
Hi, email.notify.mobile This template sends a signer an email with a link that can be used to capture their signature on a mobile device
Ordering signature with OSS v11.41 UI process
Forum topic
OneSpan Sign
REQUIREMENT We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.   WHAT WE HAVE FOUND OSS 11.42: This is an option to order signers from the OSS UI when initiating the signing ceremony.