I keep getting the attached error message. When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time.
From the error message, it looks like a proxy related issue. Have you got the chance to try the Java version bulk add sender tool? It's with an intuitive user interface, you can use the same CSV file as prepared, and should be more robust.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
No I've not had a chance to try the Java version. I will have to refer to my IT department as I have no idea about JRE/JDK and how to get it installed on my laptop.
Reply to: Bulk Add Sender app
Thursday, May 14, 2020 at 10:06amHi Lori,
From the error message, it looks like a proxy related issue. Have you got the chance to try the Java version bulk add sender tool? It's with an intuitive user interface, you can use the same CSV file as prepared, and should be more robust.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Hi Lori, From the error…
Thursday, May 14, 2020 at 01:30pmNo I've not had a chance to try the Java version. I will have to refer to my IT department as I have no idea about JRE/JDK and how to get it installed on my laptop.
Is there any other options?
Reply to: Bulk Add Sender app
Thursday, May 14, 2020 at 01:36pmHi Lori,
You can download the JDK 8 from Oracle's official website:
https://www.oracle.com/java/technologies/javase/javase-jdk8-downloads.html
(Oracle recently requires to register an account before downloading)
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer