error

We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."

Hi,

I received the following message during the eSign. Could I know in what situation I'm receiving the message below?

I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I missing?

EslClient eslClient = new EslClient(apikey, apiUrl);
eslClient.EventNotificationService.Register(
                EventNotificationConfigBuilder.NewEventNotificationConfig(callBackUrl)
                .ForEvent(NotificationEvent.SIGNER_COMPLETE).ForEvent(NotificationEvent.PACKAGE_DELETE));

Unhandled Exception: Silanis.ESL.SDK.EslServerException: Could not upload document to package. Exception: The remote server returned an error: (400) Bad Request.