OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

Hi,

We are creating new Onespan Sign accounts, and need to transfer senders from older accounts to the new ones. Since there are over 1,000 senders to transfer between accounts, is there a way to do it in bulk ?

Also, Once transfered, how will sender login work ? Will it be organic by using their current credentials, or will they have to create a new account ?

Finally, is there a way to preserve history ? Some senders might have opened transactions. Can transactions be transfered as well ? Can completed transactions stay in their "new" dashboard ?

Forums
Hello, I'm looking for a way to unlock a sender through the Java SDK. I know that a sender can become locked after attempting to delete a sender when they have currently active transactions, and I've also see that the sender can become unlocked though the web app, but I can't see a way to accomplish this through the SDK. Is this at all possible through the Java SDK, and if so how? Thanks, -Mitch