Account


Earned badges

Achievement: Latest Unlocked

Topic Started

Topics

Replies Created

Reply to:

0 votes

Hello Duo,

Is there documentation on the path 'apitoken/clientApp/accessToken'? 

The only reference to 'apitoken/clientApp/accessToken' in the swagger file doesn't reference the required body. 

I would've expected to find it in one of the following links, but it wasn't present:

Integration | OneSpan Community Platform

OneSpan Sign Sandbox | OneSpan Community Platform

Thanks,

Kevin


Reply to: error.forbidden.noPermission

1 votes

Hello Duo,

Regarding your points 1 and 2, that makes a lot of sense.

In testing as a subaccount, I can use a template as a Manager with "API Access" and "Manage users’ transactions, templates, layouts (API)"

 

In testing as the account owner, I am unable to clone a template with (visibility: ACCOUNT) that belongs to the account owner.

As such, I've opened a support request based on your third point to have the predefined Admin permissions updated to reflect the description.

Thanks!

Kevin

------------------------------------------------------------------

01/04/2022 update: Account Owner usage of shared, personally owned templates is restored.

I have a case to look into the option to update the predefined roles.

For now, we have a workaround to get an account owner updated.

Following the above suggestion by Duo Liang, sign in as the account owner or another admin, and create a new role containing "API Access" and "Manage users’ transactions, templates, layouts (API)".

Grant the following roles to a subaccount [you have access to]

  1. the predefined Admin [Id: Owner] role
  2. the newly created role containing "API Access" and "Manage users’ transactions, templates, layouts (API)"

Signed in as the subaccount, go to https://sandbox.esignlive.com/a/admin/users

  • Add newly created role containing "API Access" and "Manage users’ transactions, templates, layouts (API)" to the account owner

Thanks for the help!


Subscriptions

Topics Replies Freshness Views Users
2 2 years 3 months ago 131
Profile picture for user Duo_Liang
14 3 years 1 month ago 223
Profile picture for user Duo_Liang

Code Share

This user has not submitted any code shares.

Subscriptions Release Notes

This user is not subscribed to any release notes.