| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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Years ago, with our initial eSign implementation we noticed a significant drop off when we required a married couple to sign separately. In many states, we found that it was acceptable to have two signature tags, one for each spouses, in … |
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I am new to eSignLive still in the Sandbox, thought I would explore the QR Code. It doesn't seem to work. I created a package using the WEB UI, and for one signature I placed the signature and also added a QR Code. Sent the package and… |
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Does esignlive support fill-in pdf files?
our scenario is that the first signer enters the data in the fill-in pdf & signs it. The document then is routed to the second signer who signs the document to complete the workflow.
please let… |
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We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to… |
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Hi,
I've tried to fill fields with non-latin characters like łóźćżę, but the result in signed PDF is wrong (see attachment).
Is there any way to enable UTF-8 for it? |
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We have a need to include previously signed forms within an application package that we send to the client. The request is to have a way to insert these signed documents into another PDF. When attempting to do so in Adobe Pro we are… |
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What are the inbound IP addresses for eSignLive? And do these change with the new Sender UI (i.e. the new *.esignlive.com domain vs. *.e-signlive.com)? I apologize if these are listed in release notes somewhere, but my search came up… |
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What is the recommended best practice to connect integration code to a SSL secured backend? Any help/guidance would be appreciated.
hsamson |
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MS word has several different techniques for fields (content fields, bookmarks, and form fields). I’m not sure which technique I should be using and what are general best practices for setting up word templates. Is there any advice on… |
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Hello,
I'm using c# / .NET to code. I am having trouble writing signatures on pages other than page(0) of uploaded documents. In my DocumentPackage, I use the "FromStream" method and stream a multi-page (3) pages document. However, in… |
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Normal topic
Hi,
When creating the package programatically (using the REST API / Java SDK), can we configure signer workflow? i.e. signer1 signs first and then signer2.
The default behavior is that there is no workflow i.e. all signers get notified… |
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Normal topic
Hi,
We have a scenario wherein we are rendering the signed document (pdf) in an application named Alfresco (it is a workflow tool) using its built-in pdf viewer.
For some reason, the signature doesn't show up in that viewer but when we… |
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Is there a way to capture the session expired event for a signer? |
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Normal topic
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked."
How can I unlock the document and add it to other… |
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Normal topic
Hi,
Using Fast Track mechanism, once the package is sent for signing, the signed package is named as the name of the template used in creating the fast track.
We have a scenario wherein we are subscribing to the package-complete… |
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Normal topic
< adding screenshot >
< adding support email >
[email protected]
hello team,
wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
the last response i received from the REST api… |
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Normal topic
Hello,
Is there any way to shrink the size of the E-Signed by text seen in the attachments?
We are using hand drawn signatures, and the sign all signatures.
The E-Signed by text is fairly big and makes it difficult to see the actual… |
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Normal topic
Hi,
Does eSignLive provide any mechanism (feed / API, etc.) to export out the statistics at an account level (e.g. # of packages created per sender, datestamp signed, etc.).
Many organizations have standardized dashboards to display… |
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Normal topic
Hello, I'm trying to figure out how to program a page on my IIS server to handle event notifications. My research has turned up various topics and code snippets (jQuery, VB.NET, C#, java servlet, cross-domain, etc) but I'm not sure how to… |
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Normal topic
Are there any utilities for purging expired eSignLive packages? In other words, is there anyway we could have you purge packages that are older than a certain specified number of days? Or maybe purge all packages created before a certain… |
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Hi,
I have looked at the REST API documentation (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/packages.htm#) but it doesn't seem to have a REST API to retrieve a package from eSignLive say based on the… |
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Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a… |
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Normal topic
Hi,
I've read through the rest api documentation at (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/packages.htm) and am interested in finding out if there is a sample code available for invoking the "Create… |
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Normal topic
This is probably going to come across as the dumbest question ever.
What i am stuck on is basically adding a custom field for the agent to fill in before sending the document to the signer.
I can't seem to find the way to do it?? any… |
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Normal topic
Hello,
I would like to know, whether there is possibility of changing the text("Your signature is not required on this document.") on the top of document in the navigation bar. If so, how can we do it? Please see find… |
