Topic Replies Freshness Views Users
Normal topic

Hi Team,

We are creating a wrapper around OneSpan API and We have embedded the signing process through signer token wherein every signing we end up getting "OneSpan Consent Document".

 

Is there any…

Normal topic

Hi,

I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1…

Normal topic

Hi,

I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this?

Thanks.

Normal topic

Hello,

The OneSpan Role Permission under the Transaction category 'transaction.access_other_users_transactions' (Manage users’ transactions, templates, layouts (API)) <…

Normal topic

Hi there, 

 Below is my code to generate the package.  I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing…

Normal topic

I've tried to send a new transaction without success for different reasons. I've resolved all of them but this one does make sense since I have different customIds and data like email can be the same for differen Signers, What am I…

Normal topic

Good afternoon, 

 

I have 2 questions.

1. For a signing event does the email link ever expire for the customer ?

2. Once the documents are signed what is the expiry time for the customer…

Normal topic

Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2). only certain…

Normal topic

I have implemented the designer onespan iframe into our system. I am using laravel for doing this.  My question is regarding the sender authentication code which is a single use ? How can we implement creating a package and use the…

Normal topic

Hi,

At OneSpan Sign Template Fields | OneSpan Community Platform there is a list of fields in the New Account…

Normal topic

Hi,

On the attached code, the template created always include myself as a signer. How can I stop this from happening?

Normal topic

I'm not having any luck with the code below to retrieve approvals. It's not outputting anything. Any ideas why?

 

using System;
using System.Collections.Generic;
using System.Diagnostics;

Normal topic

Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address. Currently with the code noted below, we are…

Normal topic

Is it possible to have it so embedded documents can be signed by users without them needing accounts?

 

User accesses out system (we have their name and email)

Can we create a transaction for that user…

Hot topic
Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location. Some of these…
Normal topic

Hello Onespan,

I am currently having weird error.

On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).<…

Normal topic

We have a client who wants us to send the Invitation Email to begin a signing session to a customer's cell phone as well.  They claim that some of their customers don't have email (!) and only have cell phones, and that their…

Normal topic

Hi,

 

We are using this method to create an package

 DocumentBuilder documentBuilder = DocumentBuilder.NewDocumentNamed(doc.DocumentTitle)
          …

Normal topic

Hi,

I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived.
will I get notification or I should mark the status as…

Normal topic

We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below

/account/senders/{senderId}/account/{subaccountId}/roles"<…

Normal topic

Can you point me to an example that takes an existing template and using the WS API I can get a list of place holder fields?

 

Thank you

Normal topic

Does anyone have experience using Power Automate with OneSpan?  If so what types of things have you been able to automate?  Do you have a connector or did you develop something custom?

Normal topic

Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule

Normal topic

Is there an example of how to have an iframe appear in the C# application?  I want to create a transaction and then display it for the sender in an iframe to finish the process

Normal topic

Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their…