REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views
Normal topic Unable to add document to a package I am trying to add documents to a package but unable to do so. I have tried two method: …	1	2 years 4 months ago	72
Normal topic How to enable virtual room in onespan Hi, when i am trying to use REST api for virtual room. I am getting a message as virtual room feature disabled. Can anyone guide me on how to enable this feature. Thanks in advance	1	2 years 4 months ago	25
Normal topic IDV Workflow configuration Hi, When i was configuring idvworkflow configuration using REST api. I am getting the error message as "messageKey":"error.validation.invalidJson","technical":"Unexpected character ('-' (code 45)) in numeric value:…	1	2 years 4 months ago	117
Normal topic Client ID Authentication Hi, Trying to configure authentication with the help of client id and secret key. Could anyone please confirm whether oauth2 can support application/x-www-form-urlencoded. If it supports could you please…	1	2 years 3 months ago	104
Normal topic IDV Workflow configuration Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a…	1	2 years 3 months ago	65
Normal topic Virtual Room Hi, Trying to configure virtual room via create package api call. For enabling it what do i need to pass in the request_body of the create package api call. Thanks	1	2 years 3 months ago	60
Normal topic Email Delivery of the Signing URL Hi,Good day! Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign. Steps taken-We tried disabling the…	1	2 years 3 months ago	30
Normal topic Retrieve a list of all layout api Good day! Requirement: Need to retrieve the name of all available layout Steps taken: we are using the GET/api/layout and providing the type as TEMPLATE	1	2 years 3 months ago	44
Normal topic Email Bounce 500 Error Receiving this error Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"EMAIL_BOUNCE","sessionUser":"eb60f69c-091c-4540-aeb1-b435c78f5a34","packageId":"aJmRaO-v7e-MgfZl8I0kEfl08Dc=",…	1	2 years 3 months ago	48
Normal topic KBA Authentication Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province…	1	2 years 3 months ago	46
Normal topic Issue with multiple captures on document losing handdrawn value Guys, I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other. On the first approval using the handdrawn value, it works fine. I then go…	1	2 years 2 months ago	21
Normal topic Get the next signer and the progress of the transaction api rest Hello! I am developing a portal where you can see the latest transactions made in OneSpan, as well as the % of progress of the transactions, see the next person to sign and the possibility of resending the signature email to said…	1	2 years 2 months ago	29
Normal topic how to get transactions that require my signature rest api Hello! Is there a REST API endpoint that shows the number of transactions that require the user's signature? Also, is it possible to filter the list by date?	1	2 years 1 month ago	25
Normal topic Post Package default sender information update restapi Hi, After creating a package with the POST Package call, a default sender is set. Is it possible to update the default sender's information? One method that somewhat works is using the following: …	1	2 years 1 month ago	29
Normal topic Getting Evidence Summary Document ID Duo LiangDuo_Liang Hello, I want to know how to get document Id for Evidence Summary doc just like we get it for signed docs ?	1	2 years 1 month ago	35
Normal topic Use of App Shielding REST API App shieldingrest apiandroid Hi, We are trying to automate the app shielding process in our CI platform by using the REST API. The API method https://cp.onespan.com/public_api/v1/rasp/bind_package takes a file as a parameter but on use it…	1	2 years ago	86
Normal topic Placing signature box on last page capture signatureeSignaturerest api Hello Can i place signature box on last page of document without mentioning page number via REST API	1	2 years ago	26
Normal topic Adding new page for signature api restAdd signer Hello Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page manually for each document meant for signature. Regards	1	2 years ago	31
Normal topic SAML SSO Changing Email Address Creates New User SALMSSOemail When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user…	1	2 years ago	56
Normal topic Can i customize or change the content of email sent by onespan rest apiEmail Content Configuration Hello How can i customize or change the content of some lines in email sent by onespan requesting for signatures as mentioned in image	1	2 years ago	88
Normal topic Unable to retrieve approvals from /sign/packages/id/documents/id Dear team, We started to face an issue with the response of the api detailed in the subject. At 12:18 pm Dominican Republic time we were able to get the approvals object from the response. However, a few minutes later with no…	1	2 years ago	48
Normal topic i cant access to the api no postman, no python , no this site OneSpan Sign Sandbox \| OneSpan Community Platform `curl -X 'GET' \ 'https:/…`	1	1 year 11 months ago	76
Normal topic Review Documents Hello Duo, We are designing a multi step form for document signing process. My question is just as in onespan, whenever the signing is completed by all the recipient, there is the option of reviewing the documents as…	1	1 year 11 months ago	34
Normal topic Is package id is Unique for every document? Hi Dear, I have query about that package id of document is unique for every document or it is just a random generated string?	1	1 year 10 months ago	20
Normal topic is there any way to adjust/move signature box by signer ? rest apieSignature Hello When signer receive the email to sign the document and after clicking the link document is opening. is there any way signer can adjust signature box to move to correct position…	1	1 year 10 months ago	57

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