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Hi ,

is it possible to sign the document on behalf of client when client agrees to digital consent.

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Hi,

Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!

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SSO PROBLEM, I explain the problem to you :

in the code, the method that causes the error is (createPackageOneStep) in line : packageId = eslClient…

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Hi Team,

I have to inject the fields in a specific location of the document.. so I have to put tags for that,

what is the tags for field injection? as I am placing tag as  

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Guys,

I am trying to configure out settings and I see that you guys have the new signing experience, which looks awesome. Is there any way to configure the new items? I was looking through the Signing Ceremony Settings for…

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We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to…

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We are planning to extract OneSpan data via api's to drive reporting.

A) there are some advantages (simplicity) to re-extract all data, every night

B) there are also advantages to incremental extracts, i.e. net…

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We are having issues using the API key to archive messages.  We are getting a 403 error. 

I removed the URL/and package number, but you can see the error below.

com.silanis.esl…

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Hi Team,

While calling the prod url for getting access token through Postman

https://apps.esignlive.com/apitoken/clientApp/accessToken

 

with client id, secret and type. I am getting 403…

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Hi,

 

Is it possible to configure expired date at account level? if yes, could you please let us know how to do it?

Thanks

Wendy

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Hello,

I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages<…

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Hi,

 

when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?)

Thank you!

Naresh

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I'd like to know how to set document visibility when create a package by using REST API? could you please share a sample code?

Thanks

Wendy

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Hey guys, 


I'm trying to put together the following flow:

  1. Create a Package through Postman using the following payload.
  2. Add a document…
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Hello,

We use the REST API to submit packages.  We place the signature boxes using anchors.  We need the signer to put his initials on multiple pages.  We placed the anchor text on each page where the signer…

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Hello,

 

I have a problem downloading documents with the REST API. I use this request : https://apps.e-signlive.ca/api/packages/package_id/attachment/zip with the headers said in the documentation. I…

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Hi,

I'm trying to understand how to inject specific values in one PDF. I tried the  information available in the link 

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Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message 

 

{"message":"Unexpected error. We apologize for any…

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Hi,

is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.

 

thanks,

Cindy

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Hi Duo,

Happy New year greetings to you and your family! 

I have a question about retrieving transaction reports,…

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Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. Specifically the layout.brandingBar.logo.src, and…

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Hello!
I would like to know if there is any endpoint within the REST API to which I can send a parameter and get a list of transactions whose name contains that parameter.

For example: https://sandbox.esignlive.com/api…

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Hello everyone, 

Currently I have a requirement to have multiple signers following a signing order for each transaction. To do this I am creating the transactions with two Roles (I specify the signing order per role) and…

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Hello, 

I am working on onespan api implementation through iframe. Our scenario is, the agent uploads the documents into our system, drag and drops the required field and wait for the auction to happen. As soon as the…

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Hello Duo, 

Whenever we click the send to sign button, we are firing an event and  replacing the transaction created successfully response from onespan with a GIF image and reloading it. My question is whenever we…