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Hi Team, I am trying to use the REST APIs to Integrate Silanis with my application. Before I code any API URL in my program, I want to test and validate URIs using PostMan Client. I have tried couple of sample programs shared in…
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Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve…
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Hey there, i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond. I used the right Api code (not the xxx-xxx-..) from…
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Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy
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Hello, I'm using python and trying to create a document package from the example I downloaded from the forums. I used the api key in my admin panel and replaced the api key but I'm still getting an unauthorized. Also, is there a way to…
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You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and…
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We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which…

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Hi, 

Hi, I have download code from onespan "esignlive", i already replaced my sandbox key but code not work now. i can't understand what is issue with that. can you help me

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Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages. I am getting an error response. {"technical":"","entity":null,"packageId":null,"messageKey":"http.status.400",…
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Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected…
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Ich kann meine Unterschrift nicht hochladen in meinen OneSpan Account

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Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values. var options = { …
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Hi

On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already…

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HI, I have created a package with some document and set its status to "SENT". Now before sending signing url to user, I want to fill some fields through code, so user don't need to fill those fields. is it possible through this route? PUT…
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Hey guys, 


I'm trying to put together the following flow:

  1. Create a Package through Postman using the following payload.
  2. Add a document…
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As the remote agent I want to programatically update a SENT package to DECLINED. I have tried to send the request when the package is in a DRAFT and SENT status. Request
{"status": "DECLINED"}
Response when package is in…
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Hi! Is there a way to update role/roles (already created) in package with Q&A challenges? I have tried PUT on '/api/packages/:packageId/roles/:roleId' but it seems as though the auth part of my request is being ignored.
{  
   …
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Hi Is it possible to update the language of the sender , using the REST API after the sender has been created. For example making a PUT to https://sandbox.esignlive.com/api/account/senders/8X9iP9K5wQwK {"language":"en"}
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Regarding Updates to Package data, there appears to be a date/time data field called "update".  The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package.  Do…

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Hi I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet... Am i missing anything?
            try
            {
                string url = eslBaseURL + NamedConstants.Packages + "/…
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Guys, I am trying to update a signer via the rest api call and it doesn't appear to be working. When I do the call in postman, it returns the response payload that is expected but it doesn't update the information. I do not get any…
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Hi, Is there a way to just update the registered callback events for an account without having to update that account's callback url and key as well? I'd ideally like to update the registered events for for a series of accounts and not…
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I've noticed that it is not possible to update emailMessage for chosen role. TC 1. User submits content and package is being created from the template using:
{
    "roles": [
        {
            "emailMessage": {
 …
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Guys, I am trying to update a field and I am using this as a guide. https://developer.esignlive.com/guides/feature-guides/fields/ I am doing a PUT to the api call below and when it runs, it deletes the field all together. https:/…
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I am trying to update an exciting package that is already on draft mode. especially roles on that package. But it doesn't work here is what I did : PUT : https://sandbox.e-signlive.ca/api/packages/HfoT23yovyt66vdRL5Yt34sQWoQ= Payload :…