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Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?
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Hi What is the difference between decline and opt out.
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Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment…
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Hi. I am trying to implement the sample code provided at https://developer.esignlive.com/code-share/php-web-form-application-example/ I have changed the API Key to the API key in my account. I believe that is the only thing that needs…
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Hi I am using the following regex pattern for validation \^.{0,5}$ Min len 0 , max len is 5, any character The text is optional , hence the min is 0 However I am getting a validation error when , the text area is empty…
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Hi, I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3. The is the url i have tried 'https://sandbox.esignlive.com/api/packages'. Please see the…
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Hi, We have an onsite installation of esignlive and ewitness esl api shows following version at /api/sysinfo { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } I'm attempting to extract the…
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Hi Does eSignLive have a healthcheck endpoint Regards mario
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We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host:…
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Hi Is there a way to hide the Exit Document button? Can it be done at the account level? When I am creating a package, I am setting the HandOver (href, title, text ) object . Will the hiding it at the account level , override this…
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Hello; I am trying to set up REST API integration for one of my clients. I've gotten as far as: 1) Create The Package 2) Add a Document 3) Create a Signer (Role) 4) Add the Signer I am now trying to send the document to the Signer. …
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I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe. Steps to reproduce using the below json payload I am able to create a successful package for the
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Hi I want to Specify/ restrrict the Documents a Recipient Can View. The following link has java and C#code https://docs.esignlive.com/content/c_integrator_s_guide/sdk/c_managing_documents/document_visibility.htm?Highlight=document…
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int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api…
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Hi I have a working sample with Document Extraction using the eSignlive signature Field in [] and I'm converting it to using Position Extraction , using regular Field Name in the PDF and using the same JSON payload. However, I cannot…
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While attempting to upload a document to a package via the following call:
https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents 
I am presented with the following error:
POST https://sandbox.e…
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Hi, I get 400 error code. I have the sample code below:package RestAPI; import java.io.BufferedReader; import java.io.File; import java.io.IOException; import java.io.InputStreamReader; import java.io.OutputStream; import java.io…
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I have a scenario in which multiple signers can be part of same role. Like role1 has Signer1, Signer2, and Signer3 When this role1 is linked with Document1 to sign at mentioned location, only Signer1 is getting email to do. Id it possible…
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Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain. I did find the call the get the signing url: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm …
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We have several package templates which we created with the New UI. Each of the templates has multiple documents assigned to them. Now we need to use the RESTAPI to pull these package templates and create new transactions with the…
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Hi everyone, We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the…
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I'm working off the postman api integration tutorial. I'm running into the following error with not finding my user. I've set up a new account and tried that…
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Hi, Is there a way to just update the registered callback events for an account without having to update that account's callback url and key as well? I'd ideally like to update the registered events for for a series of accounts and not…
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Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What…
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Hi! It would appear that the success response message sent by esign sandbox to a request for
signingStatus
was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost…