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Hi Duo, I keep getting Unsupported Media type error below:

{"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"}


POST {{TheHost}}/api/packages…

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How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however. In other words, I can pull apiKey from other…

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We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were…

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Hi Team,

I am trying to access the API: https://sandbox.esignlive.com/api/packages

I have created 2 transactions, but I am getting only last transactions metadata. Count is returning as 2 but metadata is only…

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I'm currently using the sandbox version of eSignlive and I wish to configure the designer view (hide various elements). I found
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Hi Team,

While calling the prod url for getting access token through Postman

https://apps.esignlive.com/apitoken/clientApp/accessToken

 

with client id, secret and type. I am getting 403…

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Hello,

I am new to the OneSpan sandbox and REST APIs/.NET SDK

I have the following scenario and I'm using some CodeShare samples to piece this together:

1. Retrieve a PDF without embedded…

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I was wondering if there is any way to pull more than 100 completed packages for each sender for a given day. I have one sender that completes more than 100 packages a day and the completion report only shows up to 100 per sender,…

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Guys,

Ever since the last update we are noticing issues with download the Evidence Summary. Our file system is telling us that the request coming back from the API call we are making is a 0kb size. Also, this is completely…

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*OneSpan Sign does not seem to allow any/all changes to automatic reminders after Txn in question has been sent for signing, is this normal/correct behavior?

*It seems OneSpan Sign allows manual initiation/sending of reminders…

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I have been using the rest api to create transactions for the signing ceremony. The api returns a token and the transaction id. I have built the url to open it in another browser tab and continue with the signing ceremony. I was…

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Hi I am trying to use REST Web service for Integration using Java. So i have pulled the "CreateAndSendPackageREST.java" from Developer Blog and updated the .PDF file location and executed the program. It has given the below SSL Error…
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Guys,

Is this feature supported on the classic signing experience or only in the new signing experience?

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Hi there; my understanding has been there are 7 status's (Draft, In Progress[sent], Completed, Opted out, Declined, Archived and Trashed)

Does "Expired" count as a status? ( it's not included on OneSpan Account Summary report …

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Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down.

The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs.

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Hi Team,
 

I am getting the below error while running the integration code. Kindly assist. 

ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-28860: Fatal…

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I'm trying to use SMS authentication for my signers, but I can't figure out how to format this in my JSON. Any ideas?
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Hi,

 

Is it possible to configure expired date at account level? if yes, could you please let us know how to do it?

Thanks

Wendy

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Hi there, when using API to pull data in using "from" / "to" parms, is the only way to control pagination via limiting data requested or do some API's have explicit pagination.  Sample below is from Facebook API as an example.

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Hi all,

I'm trying to use digital certificate authentication (with PIV card) for my signers, but I can't figure out how to format this in my JSON. Any ideas?

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I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields

"timezoneId": "GMT",
"created": "2020-04-24T17:42…

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Hello,

I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages<…

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Hello,

We are trying to have documents signed via the api in order to do some automated testing. 

For signing documents we are using the following curl command. It returns 200, but they don't appear signed…

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Hello,

 

I can't find an API call that can give me list of time and date in which each signers are notified to sign documents. Also is there is an API call that lists each signer and their signed date?

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All pkg's are marked as deleted, all are for same person (owner/sender).

We don't understand why lists seem exclusive of each other???

Seems OneSpan reporting is including pkg's not in return set from API call