| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Guys -
We are looking at enabling KBA into our custom system. I've found the link here that talks about setting up a user and I just wanted to be sure that this can be done on first time package creation and that I do not have to create… |
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Normal topic
Guys,
Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API… |
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Normal topic
Hello,
Currently we're having the following solution:
1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields);
2. Values for text fields are new in every request;
3. Positions for text fields… |
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Hot topic
Hello, I want to send a pdf file using e-sign.
I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api.
But I am not able to figure out the json content for the sender and signer… |
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Normal topic
Hi Team,
We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process. Whereas, previously they were… |
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Normal topic
Hi,
We are using rest api to integrate onespan and thus creating packages using code.
However, we are getting the following error response when we are sending the package for signature
{"code":500,"technical":"error.eslx.inputValidation… |
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Normal topic
Hello team,
We have a client who was following the example code from this link:
https://www.esignlive.com/blog/esignlive-create-send-package-rest-ruby
They used the Package Definition JSON from this link:
https://developer.esignlive.com… |
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Normal topic
i am using sand box API with PHP for electronic signature but it shows authentication error. Please advice what is missing
//Define api key and api url
private $url = "https://sandbox.esignlive.com/api";
// private $key = "your… |
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Normal topic
Guys -
Is there an API call where I can return the document list by signer? I know I can get this information just by doing a GET to the package but that also brings back more than what I need. I can also do the DocumentVisibility API… |
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Normal topic
Guys,
I've ran across a feature that I cannot seem to test and would love to get some clarification on this.
If I have a signer who has 3 documents to sign. They sign two of the documents and refuse to sign the last document. We then… |
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Normal topic
Hi,
I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload".
But I am getting 400 bad request. I have also checked whether the byte array… |
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Normal topic
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints:
name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z… |
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Normal topic
Hey team,
Can we obtain the maximum amount of senders on the account using the API/SDK?
Thanks in advance! |
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Normal topic
Guys,
It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
We are hiding the Notary header on both the mobile and desktop… |
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Normal topic
Hi Team,
Could you help me with API/JSON format to draw on a signature field .
Appreciate your help.
Thanks,
Ramki |
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Normal topic
Hi team,
There's no working example for list field in this guide:
https://developer.esignlive.com/guides/feature-guides/fields/
Can we add some supplementary information regarding this to this guide?
Thanks! |
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Normal topic
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature… |
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Normal topic
Hi,
One of our client reported this issue:
They received the following HTML response to a request instead of the JSON payload they typically received.
405 Not Allowed … |
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Normal topic
Hi team,
We have a client who's asking whether there's a way to get when an attachment is uploaded, using API? It seems not in the transaction payload.
Thanks in advance! |
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Normal topic
Hi,
I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" =… |
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Normal topic
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on… |
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Normal topic
Hello there,
I just have a quick question regarding the signing ceremony that one of the QAs is experiencing.
Occasionally, the signature box breaks way off the page and ends up showing up in the corner. I've attached a screen shot that… |
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Normal topic
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed."… |
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Normal topic
Get sender ids by owner’s api key
API Call : https://sandbox.e-signlive.com/api/account/senders
We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you… |
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Normal topic
Please provide directions on how to get transaction details (specifically name and description) upon package download.
Regards,
Alexander |
