| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: <. Path '', line 0, position 0." exception.
Here's the code piece that produces error<… |
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Hi,
We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url. Can you please help with this issue.
Error:
"406 : {"messageKey":"http.status… |
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Normal topic
My Operator id configured with Production env (US2). I could not find the API key in the integration tab of the Admin Page. How to get a API key for PROD environment . Kindly let me know the End Point URL for the production env API's. |
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Hi,
Do you have a sample code on how we can convert the byte stream response returned by GET /packages/{packageId}/documents/zip API into a zip file from the returned bytes.
Thanks
Rajesh
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Guys,
We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the… |
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Hi Team,
I created an application to use your API, Recently i got new requirement that once package is Signed will download the Document but its in Secured format to get the file with Out Password secured i got to know that we can Use the… |
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Hello,
I'm currently using the REST API to upload a package. The package has 2 signers and 3 documents.
First Document (Requires only Primary Signature)
Second Document (Requires only Joint Signature)
Third Document (Requires both… |
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Normal topic
Guys,
Do you guys offer any kind of javascript web hooks that can be used to capture when a signer signs a document or any other event? |
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Normal topic
Hi,
I am trying to retrieve the packages which are in "DRAFT" status , below is API url. Below is my code that i am running, in the response it always returns only one package and that too with the status "COMPLETE" . There are packages… |
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Normal topic
Is there a swagger definition file available for the REST API? |
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Normal topic
Guys,
I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490
I am having the same issue with two packages that are up in the sandbox right now.
I am not able to accept the Default Consent… |
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Normal topic
Hi,
Is it necessary to start signing ceremony with Iframe only? Can we use any other way to start signing ceremony in webpage?
Thank you. |
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Normal topic
Guys,
Is there a way to force our Notary accounts to have to accept the default consent? |
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Normal topic
Guys,
I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended.
1. Notary Capture Signature not using the most current capture… |
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Normal topic
Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)? For now, we do allow our users the ability to use designer in order to customize their package(which we do create with REST in the background) and… |
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Normal topic
Could you provide an example for searching packages with signer email? It seems only package name is used for searching. Thanks.
Here is the URL I used:
https://serverurl/api/[email protected]&from=1&to=10 |
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Normal topic
I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign)
I am having 4 Text Tags(Type- Static Position) for Signer 1:
A)Text Tag 1:
eSign field name: "Signature"
B)Text Tag2&Text… |
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Normal topic
Hi,
I'm looking to integrate the OneSpan Sign API with our web application using Spring Boot. Is there any sample code available to help me get started?
Thanks, |
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Normal topic
Guys,
Is it possible to attach an image, via base64 encoding, to a label field? Something similar to how we are able to attach an image to a capture signature by using the handdrawn value? |
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Normal topic
Hi Team,
Is there an API that we can use to retrieve the list of roleIds already on the package?
thanks,
Sara |
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Normal topic
Guys,
I am trying to update a field and I am using this as a guide.
https://developer.esignlive.com/guides/feature-guides/fields/
I am doing a PUT to the api call below and when it runs, it deletes the field all together.
https:/… |
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Normal topic
Hi,
We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users. Our goal is that it should hit the esign server as soon as signatures are collected… |
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Normal topic
Hi ,
I am posting below JSON, but its returning 1006 error code and the server repsonse is : Server returned HTTP response code: 400 for URL: https://sandbox.e-signlive.com/api/packages/
*************************… |
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Normal topic
Hi,
we create a package through REST call(https://sandbox.esignlive.com/api/packages) and upload the files to them incrementally with separate REST calls(https://sandbox.esignlive.com/api/packages/{packageId}/documents). Here are my… |
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I’m trying to figure out how to add the ability for customers to upload supporting documents to a signing ceremony. Below is the output of what I’m sending to set up a package before json encoding. I’ve looked over the documentation… |
