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Hi Can we search for packages based on the signers First Name and Last Name . Regards mario
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Hello, Is it possible to sign a document without having the signer to go through the process and click on a signature box? For instance, we have a website, a user fills the forms, we display a preview to the user and ask for confirmation…
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Hi We would like to know whether or not once a multi doc package has been created , is it possible to add a new document to an existing package already created ? thanks Mario
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Hi Is there a REST call that can make a package expire on demand. I am aware of expiry dates field , but I need a REST call that I can make when I need to based on some business logic. Regards Mario
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Hi, I am trying to automation for my process. I idea here is to differentiate a PDF form b/w signed vs non-signed. Which languages can be used on what is the logic behind it? Regards KP
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I am making the following call
https://sandbox.esignlive.com/api/packages/uUoiB-Htq5GXIvRN9VeDcjrMXYE=/documents/default-consent/approvals/b838ff5f-d63e-4a63-af92-fb2ec7fe9b98/sign
and sending in the payload the following:
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Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill…
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Hi, I have this use case: There is a form, which contains fields, which we currently fill with our own pdf mapping service. We then create a package with eSignLive. This form needs to be signed by distinct users, one after the other. By…
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Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?…
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Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making
request: 
   { debugId: 1,
     uri: 'https://sandbox.esignlive.com/api/packages/oGGmH…
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Hi, I am going to generate a package with pdf which has version 1.7, Adobe Extension Level 11. It is not loading in a template with GUI or not generating package with it. Thank you.
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Hi, In our project, we have non-interactive pdf where we need to bind field in the document with signature field. But in this case, it is not working. However, it is working for interactive pdf. Can you please let me know how to make…
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Hi Haris, Signature blocks are not shown for the payload shown below against attached document. Attached is the Sample.pdf and request payload as below. kindly look into this and let me know any changes needed in JSON payload { â…
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If document has no text tag in this case can signers position is defaulted values for end of document.
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Hi we are using an in house install of the evidence api https:// [server] /evidence/api/v2/{guid}pdf/false https:// [server] /evidence/api/v2/{guid}/html/false while running some tests, we are seeing the following error, could you please…
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Hi, I want to show 2 documents of my package together at a time during signing ceremony. Typically, I see that as soon as one document's signing ceremony completes, another document arrives. But, my requirement is to show both documents…
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Hi, I want to extract ip address, geolocation and signature date of a signer. Can you help me please? Thank you.
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Hi Team, I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline" Basically i should get the one signer Decline And…
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Hi Team, I am Creating some application to Perform Operation on the Packages and Since Last two Hours The API is not working Below URL i have tried https://sandbox.esignlive.com https://sandbox.e-signlive.ca" "One or more errors…
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Hi, We are unable to remove all the documents from the package when document visibility settings are enabled. We are getting 400 (Bad Request) error when we try from the API. Again we have tried from the esign portal, we got the below…
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Hi, To the above link response, I am posting the request here. I am getting error in capturing digital…
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Hi, Is it possible to automatically redirect to a url after signing is complete, or does it need to be carried out via the handOver link? Thanks, Marlon
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I am also finding it difficult to set the correct href. When I use the example 'www.google.com' when the button is clicked it has a query string attached. When I use a my own url urlencoded spaces are inserted or it redirects to esignLive…
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Hi, I am trying to integrate the flow into a node application. I am stuck at the add documents/start session stages. I have created a template via the web UI. I am able to create a draft package via the REST API. However I don't know what…
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