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Hi Team, Please follow.my below scenario I have application where i need to fill data in ui fields . At the end of application submission where user should sign pdf For that he needs to click send esign button, after that esign pakages…
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Hi, If our application somehow missed the callback event of opt-out/decline, is there any REST API which can be used to fetch the details about signer who opted-out/decline and with what reason?
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Hi Is there a way that custom package attributes can be shown in the email sent to the signers. https://developer.esignlive.com/guides/feature-guides/package-attributes/ For example I might need some additional text in the email for…
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Hi Can the eSignLive REST service consume an image as part of their call and they can place the image onto the assigned signature area. We need to capture a signature from a pinpad and put it on a pdf file. Please post a link to this…
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I am trying to create a package and include the Signing Method (personalCertificateSigning) for the roles in the package. Is there a way to send this as part of the package creation and not do this as an update, ie. needing to call PUT…
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Hello, I'd like to send a package (transaction--the fact that these separate terms mean the same thing is quite confusing) programmatically using the API (no SDKs as I'm using NodeJS) but I'm not seeing any endpoints in the documentation…
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Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token…
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Hi! It would appear that the success response message sent by esign sandbox to a request for
signingStatus
was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost…
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Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What…
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Hi, Is there a way to just update the registered callback events for an account without having to update that account's callback url and key as well? I'd ideally like to update the registered events for for a series of accounts and not…
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I'm working off the postman api integration tutorial. I'm running into the following error with not finding my user. I've set up a new account and tried that…
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Hi everyone, We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the…
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We have several package templates which we created with the New UI. Each of the templates has multiple documents assigned to them. Now we need to use the RESTAPI to pull these package templates and create new transactions with the…
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Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain. I did find the call the get the signing url: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm …
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I have a scenario in which multiple signers can be part of same role. Like role1 has Signer1, Signer2, and Signer3 When this role1 is linked with Document1 to sign at mentioned location, only Signer1 is getting email to do. Id it possible…
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Hi, I get 400 error code. I have the sample code below:package RestAPI; import java.io.BufferedReader; import java.io.File; import java.io.IOException; import java.io.InputStreamReader; import java.io.OutputStream; import java.io…
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While attempting to upload a document to a package via the following call:
https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents 
I am presented with the following error:
POST https://sandbox.e…
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Hi I have a working sample with Document Extraction using the eSignlive signature Field in [] and I'm converting it to using Position Extraction , using regular Field Name in the PDF and using the same JSON payload. However, I cannot…
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int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api…
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Hi I want to Specify/ restrrict the Documents a Recipient Can View. The following link has java and C#code https://docs.esignlive.com/content/c_integrator_s_guide/sdk/c_managing_documents/document_visibility.htm?Highlight=document…
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I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe. Steps to reproduce using the below json payload I am able to create a successful package for the
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Hello; I am trying to set up REST API integration for one of my clients. I've gotten as far as: 1) Create The Package 2) Add a Document 3) Create a Signer (Role) 4) Add the Signer I am now trying to send the document to the Signer. …
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Hi Is there a way to hide the Exit Document button? Can it be done at the account level? When I am creating a package, I am setting the HandOver (href, title, text ) object . Will the hiding it at the account level , override this…
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We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host:…
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Hi Does eSignLive have a healthcheck endpoint Regards mario