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Hi, We have an onsite installation of esignlive and ewitness esl api shows following version at /api/sysinfo { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } I'm attempting to extract the…
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Hi, I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3. The is the url i have tried 'https://sandbox.esignlive.com/api/packages'. Please see the…
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Hi I am using the following regex pattern for validation \^.{0,5}$ Min len 0 , max len is 5, any character The text is optional , hence the min is 0 However I am getting a validation error when , the text area is empty…
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Hi. I am trying to implement the sample code provided at https://developer.esignlive.com/code-share/php-web-form-application-example/ I have changed the API Key to the API key in my account. I believe that is the only thing that needs…
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Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment…
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Hi What is the difference between decline and opt out.
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Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?
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Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT…
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Hi For the package id 3W4u7y3fgdBUMmSE0ZciFWdUzNo= , the disableDownloadForUncompletedPackage was set to false however I cannot see the download button during the signing ceremony Please see the attached screenshot. Thanks …
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Hello, We want to customize the Tool Bar language for some of our signing ceremonies. I'm looking at this guide that highlights the…
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Hi What is the difference between the SilanisHeaderGlobalActions.download vs SilanisToolbarOptions.download What setting overrides the other. Thanks Mario
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I would like to make calls to restapi, and would also like to take advantage of the com.silanis.esl.api.model.* model objects available in the java sdk jar our /api/sysinfo shows: { "schema": "16.10.4", "version": "16.6.16", …
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Is there an option to make a package view only? This would be the final document our users see in our application and they do not need to sign or accept. We are hoping to use eSign for all our document viewing needs. Some packages are…
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What is the difference between the following 2 download options. What is the effect of the following setting. downloadButton is set to true and disableDownloadForUncompletedPackage is set to false …
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Hi I have enabled the confirm button in my REST API. But the confirm button is still disabled and I am getting confirm dialog. Can you please let me know why this is See the attached screenshot package id is…
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Hi Can the handover URL be set at the account level. Thanks Mario
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In the signing ceremony, How can the language button be hidden . can it be done via the REST API
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Hi For a TEXTAREA , how can I restrict the length of the input Thanks Mario
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Hi What is the SilanisHeaderGlobalActions When are the SilanisHeaderGlobalActions displayed. I notice that the download button is displayed only after the signing ceremony is completed. Whatis the effect of setting saveAsLayout =…
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Hi Can the "Thank You Dialog Box" be diabled. We would not like to see this dialog. https://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=Thank%2520you%2520dialog…
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Hi What is the effect of a person clicking on the opt out button. Is the effect limited only the current signing ceremony. Or will that person's email be always opted out Thanks Mario
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Hi For in person signing, can the email be switched off. Regards Mario
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Hi Once we click on the signing session URL , It expires. Can we configure it to not expire https://sandbox.esignlive.com/access?sessionToken=NDc5YWRmOGEtODZkNC00ZDg5LWJjNmEtOGU0YzkzYzkwMjc0 Thanks Mario
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Hi Does the signer session URL expire after around 30 minutes, even if we don't click on the link at any time. Is this configurable at account or api level? Regards Mario
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Hi I am unable to hide the confirm button. The button is disabled, but I cannot hide it. package id on sandbox is VAV3tvWNJYyaz3FNxTta4q3IuXI= See the attached screenshot Regards Mario