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Hi Team, While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is…
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I need to set the package expiration date when I submit a package via the REST API with status=SENT. I have found the documentation on how to do this with the SDK but not with REST.
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Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?
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Hi Team, I need to pass a custom field while creating a package. But the custom field is showing in the document while signing, since I have mentioned it as Type:"INPUT", SubType:"CustomField". But, I should not be showing the field to…
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Hello, I'm trying to integreate my Ruby on Rails application with OneSpan. I was able to create a package but when I try to add a document to that package I get Unexpected Content-Disposition value for parameter 'name'". I used…
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Hi Is there a post on how to delete a document from a package I can see a post on how to add a document to an existing package. https://developer.esignlive.com/guides/feature-guides/document-management/ Thanks Mario
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Guys, I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email. I've tried changing the signing order to have the index on the…
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Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not…
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Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent…
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I'm looking for a coding example of a JSON package that would have multiple documents per transaction. Does anyone happen to know of a good link or example that I can use?
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Can we include the custom field inside the Package? If possible please let me know.
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Good day, I am working on integrating the esignlive for pdf form applications. During my research I found this guide that seemed like would be exactly what we needed. https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php…
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Hello I created a package but removed the Electronic Disclosures and Signatures Consent. So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not…
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Hi, Is there any API or .Net SDK, we can have view the list of documents added, removed, and other Audit Trails on an package. I am using the below API to get some signing and viewed audit on a package, https://sandbox-esignlive.cdk.com…
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Hi, Is there any requirement on the PDF so that Position Extraction is captured by the REST API? The problem I'm having is that Im working with a 3rd party which delivers a PDF with Signature Fields in the PDF. I've requested that they…
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Hello, I want to create a Draft package (no signers, no documents) with the REST API. I'm sending this JSON string :
{  
   "name":"test",
   "type":"PACKAGE",
   "language":"fr",
   "emailMessage":"",
   "description":"",
   …
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Guys - When creating an approval, does the "role" field of that approval have to match the "id" field in the role object for that signer or the "id" field of the signers object in the that role object?
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Hi Can you please give me a link to the object docs It used to be at the link below https://docs.e-signlive.com/10.0/schema/index.html#package Regards Mario
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I am trying to update an exciting package that is already on draft mode. especially roles on that package. But it doesn't work here is what I did : PUT : https://sandbox.e-signlive.ca/api/packages/HfoT23yovyt66vdRL5Yt34sQWoQ= Payload :…
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Guys - I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package…
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So the documentation on the site doesn't really help with this issue. I'm in the process of creating the JSON object used for the package and was wondering if anyone knows what the bare minimum fields are that are required for creating…
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Hi Can you please clarify what would be the effect of extract = true vs extract = true for a document thanks Mario
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Hello, I've searched the forum for web hooks/call backs and couldn't find anything special. Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event? Thank…
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Hi. I am trying to implement the sample code provided at https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/ I have changed the API Key to the API key in my account and url . private $url = “https:/…
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Hi Can you please let me know what is the daily limit for status calls in Sandbox and PROD Regards Mario