REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic Users update phone number and system must send SMS notification to this new one. phone number Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number. In order to do that there is a way to…	2	2 years 10 months ago	73
Normal topic How to populate package fields with the Rest API REST When creating a new package from a template I am trying to populate one of the existing text fields only if I have specific information. How can I achieve this using the rest api?	2	2 years 9 months ago	83
Normal topic Access to package owner first name and last name Hi OneSpan team, I have my account owner as: first name = "Abc" last name = "LLC" With this, we have the PACKAGE_OWNER_NAME as "Abc LLC", which is used as part of the email templates. Is there a…	2	2 years 8 months ago	53
Normal topic Signers Valid First name and Last name Add signerlast name Some of our signers do not have the last name. What should be passed via REST API in such cases? Someone without a last name should be allowed to register a signature on his document.	2	2 years 8 months ago	55	2861 + 1
Normal topic Possible to update signers from PUT /packages/{packageId} ? Hello, I'm wondering if it's possible to update the signers from a call to the PUT /packages/{packageId} endpoint. The signers are listed as part of the payload, as they are for package creation in the POST request. However,…	2	2 years 6 months ago	42
Normal topic Resending email notifications through REST API Hi Duo, Hope you are doing well! In reference to resending email notifications to…	2	2 years 6 months ago	179
Normal topic Create Package in multiple sub accounts using API KEY apikeyCreate PackageMultiple Accounts I have access to three Sub Account. I can create package inside any of the sub accounts in UI. If i create a package through API it will be created inside my home sub account How to create package…	2	2 years 6 months ago	146
Normal topic 404 Resource Not Found error when retrieving senders with Managing Senders (REST API) sample code I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource…	2	2 years 5 months ago	142
Normal topic Client ID Authentication Hi, While trying to configure client id authentication getting this error, though the exact client id is provided. Thanks in advance	2	2 years 4 months ago	68
Normal topic When trying to add document as binary data to create package I always get an error binaryPDFbase64NodeJSrest api Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to…	2	2 years 2 months ago	191
Normal topic Missing Radio Button field information from api call Guys, I'm hitting the "/packages/" + packageId api call to get the package info and I've noticed that I am not getting all of the field information for the notary approval. I have radio buttons set up for one of…	2	2 years 2 months ago	40
Normal topic Custom Field with default position(Height and Width) Is it possible to define a custom height and width of a field, especially the custom fields so that when the user drags and drops the fields, a particular height and width of the custom field is dragged on the document? Yes, the user…	2	2 years 1 month ago	38
Normal topic Notary Text Seal Guys, It has been a very long time since I've had to deal with a notary text seal that is generated from your system and I'm having a bit of difficulty. Is there documentation anywhere that talks about it or can anyone point…	2	2 years 1 month ago	27
Normal topic subtype type binding As OSS introduced more subtypes, we need to redesign our code to handle it. Would you be able to provide the mapping for subtype , type and binding? For example: LABEL…	2	2 years ago	137
Normal topic WithCustomID vs WithRoleID Hi - SHORT: How to assign "RoleID" to SignerBuilder in vb.Net ? In .NET we create signers using SignerBuilder and have been placing the ID in .WithCustomId(lcIDvalue) assignment. Up to this point,…	2	1 year 10 months ago	36
Normal topic documentGetPageImage and page size returned by PDF engine widthpage Hi Forum members Where is it defined the default page size for documents? Can the page size be assigned different values per account? We have 2 accounts in our OSS (on premise) and same document is…	2	1 year 7 months ago	25
Normal topic Testing Digital Signing in the SaaS Sandbox Web Interface Is it possible for me to test digital signing (smart card using the PCC) through the SaaS sandbox web interface?	2	1 year 6 months ago	25
Normal topic The number of Pre-Verify results does not match the number of documents that were sent for verification. Hello, I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification." I don't have…	2	1 year 6 months ago	145
Normal topic Some REST API calls stopped working after Roles and Permissions were enabled restapiRoles & Permissions Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from…	2	1 year 3 months ago	104
Normal topic ERROR: The email is already in use for this package Guys, While trying to send a package, I got this error. "error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical…	2	1 year 1 month ago	51
Normal topic Auth phone number format validation rules authenticationphone numberdate validation We are trying to add validation rules in our consuming application. Could you please share what are the validation rules ( Max length, format) on the phone number that we use for authentication (please see the screenshot attached) ?…	2	10 months 2 weeks ago	43
Normal topic Direct Download Link If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package. But, using the…	2	9 months 4 weeks ago	42
Normal topic Unable to add document to a package via HTTP - Internal Server Error Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots. I've used logic apps to convert the PDF file to base64…	2	9 months 2 weeks ago	63
Normal topic 400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id} Delete Document Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28 I don't…	2	9 months 1 week ago	57
Normal topic How to update Onespan sign layouts using APIs? onespan signLayouts I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process. Is there a way I can do this - 1…	2	7 months ago	48

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