| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which… |
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You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and… |
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Hello, I'm using python and trying to create a document package from the example I downloaded from the forums. I used the api key in my admin panel and replaced the api key but I'm still getting an unauthorized.
Also, is there a way to… |
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Normal topic
Hi there,
I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise.
Thanks,
Eddy |
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Normal topic
Hey there,
i was following this guide (https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/) and I´m always getting Unauthorized Access as a respond. I used the right Api code (not the xxx-xxx-..) from… |
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Hot topic
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve… |
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Normal topic
Hi Team,
I am trying to use the REST APIs to Integrate Silanis with my application.
Before I code any API URL in my program, I want to test and validate URIs using PostMan Client.
I have tried couple of sample programs shared in… |
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Hello, We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account. We… |
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Normal topic
Hi ,
I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error. I have pasted my code below.
GET request for "https://sandbox.e-signlive.com/api… |
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Normal topic
Hi,
I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response. Please help.
https://sandbox.esignlive.com/packages/ZtUzoEKETaktXoVREFuRmuw_r0o… |
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Normal topic
Dear team, We started to face an issue with the response of the api detailed in the subject. At 12:18 pm Dominican Republic time we were able to get the approvals object from the response. However, a few minutes later with no… |
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Normal topic
Hi,
We are unable to remove all the documents from the package when document visibility settings are enabled. We are getting 400 (Bad Request) error when we try from the API.
Again we have tried from the esign portal, we got the below… |
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Normal topic
Hi Haris,
I am trying to create new package and then updload the document at a later point after creating package.
Basically i want to it separate the steps. (create packages , upload document(s) to the created package).
I have picked… |
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Normal topic
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does… |
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Normal topic
Hi there, I've used logic apps to convert the PDF file to base64… |
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Normal topic
I have been using this blog post for help in getting my project off the ground.
I have been working to create a process in which two… |
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I was trying below API call and received web page instead of expected Payload GET /api/sysinfo HTTP Headers<… |
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Normal topic
Hi, New to onespan. Below is my code to do the text anchor e-sign on my pdf define("API_URL", "https://sandbox.esignlive.com/api/packages"); |
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Normal topic
Hi all,
I'm trying to get to the bottom of an issue that is occurring with some of our PDF uploads (using multipart/form-data). From the response we see:
{"code":400,"message":"[error.validation.verifyDocument.documentExtractError… |
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Hot topic
Hello, I'm attempting to upload a PDF file using :
Upload a New Document through multipart/form-data
Based on this |
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Normal topic
I'm using Firefox Poster to try to create my http call to create a package in eSignLive with the API and am struggling a bit.
From Poster I send a POST request to https://sandbox.esignlive.com/api/packages/ withthe content as:
|
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Normal topic
Hi,
I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json.
Please share your… |
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Normal topic
I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm… |
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Normal topic
Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down. The person I looked at had 1 x Draft + 1 x In Progress + 11 Complete for total of 13 Pkgs. … |
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Normal topic
Hi,
There is a callback event called Transaction deactivated.
Is there a REST API which when called will trigger this event. If this is possible then is there a REST API which can active the it back.
I wanted the package to go in a… |
