| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello,
We use the v11 of esign live, and we have a trouble with the X-Frame-Options set to (sameorigin) provided by the https://sandbox.esignlive.com/access into a Iframe.
Before the v11 was an option WithFrame() but this option was… |
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Normal topic
Hi,
Recently one of our team using ifram to launch the signing ceremony, they said it requires loading 2 times in iframe in order to open the signing page.
any idea?
currently their solution is 1st loading login page, 2nd loading… |
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Normal topic
Hey! Why do imprint fields not save to a layout, when using the "Save Layout" option? Upon loading a layout to apply to a document, it only pulls through the fields assigned to a recipient and completely omits the imprint… |
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Normal topic
Hi, In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as… |
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Normal topic
Hi,
Is there some way that the in-person signing can take place if there is no connection available? Some of our sales people have encountered that in some areas they are trying to do a signing the connection is too slow/unstable or not… |
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Normal topic
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature… |
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Normal topic
Hi there, Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc. We have reduced the size of the tag by using "Size" parameter but the "Click to… |
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Normal topic
If I integrate eSignLive into wordpress website, does the document sits on our directory or eSignLive dasbboard? |
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Normal topic
In my scenario, the signer has to send the document back to the initiator to correct and make changes before they can sign. How can I do that. |
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Normal topic
Hey! As the title say - is there a way to see the exact creation time of a transaction? That goes for any status a transaction may be in (such as trashed). Not sure if I am missing something obvious, but searching… |
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Normal topic
https://sandbox.e-signlive.ca/a/admin/eventnotification Getting error for all our sandbox (Invalid JSON.) and callback URL is Empty |
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Normal topic
Hello
When signer receive the email to sign the document and after clicking the link document is opening.
is there any way signer can adjust signature box to move to correct position… |
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Normal topic
Hi team
Is it possible to revert for Japan/Japanese the First and Lastname? |
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Normal topic
Hello! I also have a question regarding the JavaScript Event Notifier. In this link:
https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm
... I see that there there are two events in which I am… |
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Normal topic
List field created in template doesn't work on mobile browser other than build-in on Android.
The list is just not 'tapable' - neither in 100% view, nor zoomed.
Test results:
- Chrome 55: fails
- Firefox 50: fails
- Opera… |
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Normal topic
Hello,
It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience). We are just curious, is there a setting that… |
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Normal topic
I am unable to manually add a sender to the account using the instructions found here: https://community… |
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Normal topic
What are the maximum and minimum lengths of the question and answer fields in the Q&A authentication method? |
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Normal topic
In the admin page/integrator tab, we used to be able to see the API-Key. It no longer shows up (we are in sandbox). Wondering as to why we arent able to see the API key anymore. |
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Normal topic
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live. How do we hide this button?
Thanks! |
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Normal topic
Currently the mobile UI (see attached) is only available on phones. Tablets present the desktop view of eSignLive. Is it possible to have the mobile view extended to tablets? |
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Normal topic
Hello,
Is it possible to modify the text in the Confirm pop-up after clicking to apply a signature?
See attachment.
Thanks,
Jason |
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Normal topic
Sometimes we encounter an issue where we need to change the signer on the package. I know I could resend a package to the new signer, but this would require us to start from the beginning. Is there a way to change the signer after the… |
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Normal topic
We create a package where Primary and Secondary signers are both true We set the expiry datetime for 1 hour when we create the package We process the package, then send the uploaded documents to OneSpan to sign… |
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Normal topic
Hello, Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. We requested this setup as we were under the impression that this would enable… |
