| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
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Hello
When signer receive the email to sign the document and after clicking the link document is opening.
is there any way signer can adjust signature box to move to correct position… |
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Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario: I create a template with 7 PDF documents, one place holder, signature fields(Text fields, Text Area, radio buttons,… |
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Hello, This is a very dumb question,but based on configuration and setting screens within OneSpan Sign, it reads as though the Signer has the ability to upload documents into the bundle. I know that the sender has the ability… |
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Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system. As a OneSpan Sign account owner/admin, below is… |
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https://sandbox.e-signlive.ca/a/admin/eventnotification Getting error for all our sandbox (Invalid JSON.) and callback URL is Empty |
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Hello, How do we add a check box that we can pre check before sending for signature? Also. Where do we add text to a text box in the form? We are using Blend company for our loans. Thanks |
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Is it possible to add a document in a transaction just for information in addition to a document to be signed (we don't want to use the accept only option) ? |
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Hello teams, Is it possible de change the text : Read & accept this document I have read and agree to the terms of the eSign Disclosure Document. and also text for Button Accept … |
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We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or… |
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Hey,
I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe. Here is the flow of what is happening: 1. The REST API is used to creaete a… |
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Hi Team, Is there a way to combine all files/documents into 1 PDF file, when downloading the Transaction from this screen: |
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Hey! Why do imprint fields not save to a layout, when using the "Save Layout" option? Upon loading a layout to apply to a document, it only pulls through the fields assigned to a recipient and completely omits the imprint… |
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See the attached files below. I got a ticket saying that after the user declines an e-sign transaction the user sees an "unhandled server error" page. Is this supposed to happen? Or is some other page supposed to appear? |
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My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and… |
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Hello, is there a way to add a user to the platform by specifying the language? Is it through the "Bulk Invite Sender Tool" or through the front? thanks |
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Hello is it possible to duplicate a template, and then make a slightly different version of it, rather than having to start from scratch to create a second form which only has very minor differences in the options for the drop-downs etc… |
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Hi! We are creating a package and sending it to our customers to sign. Not sure if there is a way to give decline option to a specific signer? |
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Sometimes we encounter an issue where we need to change the signer on the package. I know I could resend a package to the new signer, but this would require us to start from the beginning. Is there a way to change the signer after the… |
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Hello,
Are we able to have the "signing date" display based on user time zone?
For example, if the customer is accessing eSignLive in a pacific time zone, display signing date with PDT. And a customer in mountain time zone display… |
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From the UI perspective, it feels like "opting out", and "declining" are the same thing.
Can you please explain what is occurring behind the scenes in the application that makes these buttons different? Otherwise, we are inclined to… |
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Hello,
I've shared my template, but I still can't see the newly created template in my sub-account's dashboard. Any ideas on this?
Thanks! |
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We would like to have multiple senders creating and sending transaction. But we want one or more accounts to be able to see all the transaction that are in draft, completed or in-progress for all senders. These user… |
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In my current setup, I have a main custom object with two buttons: "Generate Contract" and "Send For Sign Off". The first button uses Conga Composer to generate the contract document and saves it to the main custom object. The second… |
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Hello, Is it the case that any customer email address ending with .inc (as in [email protected]) would be considered invalid in the OneSpan v7.0 on premise setup? If yes, is there any way to overcome the limitation… |
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When the sandbox send the email in English to a signer, how can I customize the contents in Japanese ? |
