| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello,
Is there a way to remove the document navigation arrows?
See attachment
Thanks |
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Normal topic
Hi,
I want to know if it is possible to Remove or Modify the screen that comes after completing the document signing part. Please refer to the attached screenshot for reference of the screen <… |
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Normal topic
Is there a way to remove white borders around signature. It can be seen when signature (or field) overlaps with text or line in the document. |
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Normal topic
We have the need for users to fill out certain text during the signing ceremony - such as Name, Title, Company, etc. In our case, these wouldn't be auto-populated fields. What's the best way to ensure users are navigating to these… |
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Normal topic
On our main object, we have a quick action that fires a lightning component which on init queries for the necessary data & attachment, parses the url and then, fires an event to navigate to the url. Recently when any user … |
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Normal topic
Hi,
I have a requirement where I need to get the signing URL like shown here http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm
I able to successfully get the signing URL, this URL will then be embedded in… |
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Normal topic
Hi! Do you know if I can retrieve the fields that I configure in the template layout? I know that we have available an evidence summary, but is possible to retrieve this fields by an API service? Not as a pdf but as… |
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Normal topic
Hello, I have a scenario where we have a Reviewer on a package that also has signature fields to fill out. We marked this package with "In Person Signing" so all the signers will be present in the drop down… |
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Normal topic
Hi
We are displaying e-document in iFrame. On Safari, there was a known cookie issue described in https://developer.esignlive.com/forums/topic/cookie-issues-on-safari/ . We are ok with it as long as it shows description and guideline to… |
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Normal topic
I have tried several times and waited for up to an hour - however signers are not getting notification email... I am able to get the SMS passcode but no email with link to sign... is the environment working? |
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Normal topic
Hello,
I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
I… |
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Normal topic
Hello,
I want to check two point with you.
1. I can not arrange documents in Sandbox template layout.
2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment).
Thanks,… |
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Normal topic
Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario: I create a template with 7 PDF documents, one place holder, signature fields(Text fields, Text Area, radio buttons,… |
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Normal topic
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer… |
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Normal topic
Hi is there an event notification(https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm) for when the signer's session expires in an iFrame? If not do you know of a way for the parent to tell that the… |
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Normal topic
What are the session timeouts for a signer? How long do they have when signing a document to fill it out, etc... I don't see a setting anywhere that we can change. Can it be changed by support? Thanks … |
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Normal topic
I was told I could set a package up for review, but I don't see the option to stop a package from going to COMPLETE status once signing is complete. Where would I find that option? |
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Normal topic
We are seeing browser's vertical scrollbar on some devisces with smaller screen size as a result the signature navigator becomes invisible (goes below the fold) plus extra scrollbar is creating confusing for users since iframe already… |
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Normal topic
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony.
Is it possible to setup the… |
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Normal topic
Hello,
I've shared my template, but I still can't see the newly created template in my sub-account's dashboard. Any ideas on this?
Thanks! |
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Normal topic
In our web application we are using an iframe for rendering e-signlive contents for document signing. We chose iframe as part of the solution in order to keep the user within our application. Before bringing iframe up, we show a spinner … |
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Normal topic
Is there any way to get the full date and time (with timezone) in the date field (Via document Extracting)? It shows up in the actual signature block, but we need to show it in a separate line as well and the time of signing is critical.
… |
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Normal topic
We are currently using docusign as our electronic signature system and are in the process of moving over to yourselves.
At present when we create our transactions for signatures, we also send copies to our sales man and internal… |
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Normal topic
Hi OSS Community Team, For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to… |
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Normal topic
1. In the Capture Signature option, can the words that overlay the signature (E-Signed by John Smith) be dropped to just display the signature. Please see the attachment for reference
2. Alternatively, can the text that overlays the… |
