| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Scenario: We have a two-page PDF where OneSpan form is programmatically created using Java SDK. We have a text field on both pages that are identical. We would like for the field on the second page to be automatically populated with the… |
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Hi! We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages. … |
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Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached. Is there something we're missing that triggers… |
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Good afternoon, I am working on a document to add text tags with radio buttons. I am using the text tag {{esl_optionG:Signer1:Radio:Group("Frequency"),Value("X"),size(15,15),offset(15,-3)}} and… |
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Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form: 1. By default it selects Recipient when the package type is Template. It would be… |
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Hello team, I have to show the one span document in an iFrame of width 615px. But the One-span document I get has big margins around it. How can I tweak the document width as per my iframe size.? What's… |
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I have seen references in the documentation to what looks like a timed visual audit trail: "The second type of audit trail, the visual audit trail, takes this a step further and provides context for how an electronic record… |
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Hi! I'm trying to restrict the attachment in advance section of new transaction, but I can only set if it is mandatory or not. Do you know if i can set only pdf documents as attacments from any flag in the platform?… |
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Hello, I have a scenario where we have a Reviewer on a package that also has signature fields to fill out. We marked this package with "In Person Signing" so all the signers will be present in the drop down… |
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From the UI perspective, it feels like "opting out", and "declining" are the same thing.
Can you please explain what is occurring behind the scenes in the application that makes these buttons different? Otherwise, we are inclined to… |
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Hi! Do you know if I can retrieve the fields that I configure in the template layout? I know that we have available an evidence summary, but is possible to retrieve this fields by an API service? Not as a pdf but as… |
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Hi,
I want to know if it is possible to Remove or Modify the screen that comes after completing the document signing part. Please refer to the attached screenshot for reference of the screen <… |
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Normal topic
Hi! When I use the tool (OSS - Package Export & Download Tool - v1.3.3.jar), I can log in with user and password or with API Key. Can I download all packages created with a especific user (sender user)with this… |
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A customer is asking us about a scenario that I would like to clarify. Tis customer would like the signing notification set to multiple people, and have any one of them able to do the signature. They also require 2-factor… |
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Normal topic
Hi, I have a question regarding Optout/Decline, we tested for current behavior in v11.25 as … |
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Hi there, During the test, pop-up that I haven't seen before appeared since eSign. Is there a way to get rid of this?
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Hello, I have encountered a problem when I tried to create a package from a template with the rest API. I used all tips and instruction I found in the documentation and on forums, but I did'nt found a solution yet. Here is one… |
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Hi, Anyone knows if its possible to update or hide the "Next" button shown on the NSE interface (the one on top of the document to sign). |
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Hi, I would like to know if, when bulksend transactions are generated, is there a way to generate each transaction with a different name to later identify them easier? Thank you!
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Normal topic
Hi, I have a need to copy a template from one sandbox account to another sandbox, and I'm trying to use the OSS Template & Layout Copy Tool v1.5.3. I get the initial popup UI, but the 'Get Start' button is not clickable!… |
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Hi , We are already using onespan . As per our design we have 10 documents in a template. In our UI user will choose out of 10 documents what documents need to be signed . Based on that we will clone documents from… |
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Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign. … |
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Hot topic
Hi,
there are 2 questions want to ask:
1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere?
2) in the default email, it only showed the signer with email address… |
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Normal topic
I found an issue with the signature box on mobile (I have attached a video). Environment: Safari, iPhone12
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Normal topic
Hi, I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did: 1. Create New Transaction with name "transaction 1" 2. Change Transaction name to "transaction 2", pop up… |
