53 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
We have received some complaints from customers that are not receiving the OTP in their signature process.
Forum topic
OneSpan Sign
Hello,
I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony.
Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN.
Some times the SMS is not sent.
Forum topic
OneSpan Sign
Hello,
We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this?
1. Email sent to signer named 'John Smith' for signature.
Forum topic
OneSpan Sign
HI,
After a package is created with sms authentication, could you please let me know when I can update sms cell phone and when I can't update this sms cell phone?
Thanks
Forum topic
OneSpan Sign
Hello,
How do I get the SMS feature enabled on my account and send a transaction via SMS?
Forum topic
OneSpan Sign
Hi
I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
Forum topic
OneSpan Sign
We'd like to configure an internal SMS Provider into our "on premise" eSignLive platform. The Platform Administrators guide suggests that this can be done by simply making the appropriate settings to the core.properties file.