OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Using the code below I only get 1 package back, but I can tell I should be getting multiple packages with multiple senders based on the date range. Can someone please tell me what I'm doing wrong? I don't see it? Thx
Forum topic
OneSpan Sign
I checked that the Opt-out function is good. I also checked that the Notification email went well.
But after the INK-it opt-out is completed, the screen like the attached image is exposed. How do I handle this screen if I don't want it to appear?
Forum topic
OneSpan Sign
Does esignlive support fill-in pdf files?
our scenario is that the first signer enters the data in the fill-in pdf & signs it. The document then is routed to the second signer who signs the document to complete the workflow.
please let me know
Forum topic
OneSpan Sign
Hi Support team,
our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.
by the way, client using iFrame to launch OSS.
thanks,
Cindy
Forum topic
OneSpan Sign
Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted.
Why is this happening and how can it be corrected?
Forum topic
OneSpan Sign
Guys -
I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?
Forum topic
OneSpan Sign
We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2. If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.
Forum topic
OneSpan Sign
Currently the Evidence Summary download button is only added to the UI when the transaction has been completed.
Wondering if there is a way to have the Summary generate upon the Send command?
We are needing to have evidence we sent the transaction/documents, even if the Recipient never opens the doc
Forum topic
OneSpan Sign
Steps to reproduce
1- install mobile OneSpan sign app on Pixel 4xl
2- Click on "login to your account"
3- app crashes, no time to enter any logon credentials
See screenshots.
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue.
Please kindly advise on this issue.