Hi,
We currently already have an integration with OneSpan eSign where we have implemented the designer iframe into our website.
We require a feature where we can draw lines into the document, in order to "cross out" clauses that already exist in the uploaded PDFs.
Is this a feature that can be turned on?
Hello,
We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer signature boxes on the various documents.
We leave the signature package in draft mode at this point as the signature boxes have not been placed yet.
Hi,
We are thinking of embedding the Package Designer view in our web app. Our app's main content width causes the Designer view to display in a "mobile" fashion when embedded in an iframe, as the width is less than 1200px, and the user can only see either the left panel (recipients, fields) or right panel (documents, field settings) one at a time.
Hi,
When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form:
1. By default it selects Recipient when the package type is Template. It would be nice if for templates a new recipient's type is defaulted to Placeholder.
Hello Support,
We are using .NET sdk for designer view.
but, when user implementing designing view, every time he has to place signature on document and send e-sign email.
so, my question is that do you have any method that supporting e-signing both ways in designer view?
1. Do we add signature in fixed location. so, user don't need to drag and drop signatures on document every time.
2. Also, if he want to add signatures on the fly. he can do without any restriction.
Thanks in advance.
Hello Support Team,
We are using designer view for e-signing the documents.
here, we passing multiple signers for document(s).
We found one issue here is that, if we pass 4 signers for 1 document at that time user
placing 3 signers over the document(s), here we expecting that only signers
added on the document will receive e-sign email.
But, OneSpan sending email to all 4 signers.
Can we stop sending "e-Sign email" for those signer whose signature not included in the document
at the time of "SEND TO SIGN".
Hello Support Team,
I am using .Net SDK for esign designer view.
Currently, I am using PDF files for esigning that is working as expected.
but, I want to know that how many documents types (other than PDF) are supported by onespan for esigning?
For ex. .docx, .doc, .xlsx etc.
Kindly let me know your feedback.
Thanks in advance.
Hello Support,
as per requirement in my project, I have to pass multiple documents(2-3) in same package for multiple e-signing.
and after e-singing of all the parties, I have to separate out these multiple documents by category.
I am using .net SDK for this.
Class Name:
EslClient eslClient = new EslClient(apiKey, apiUrl);
Trying below method for getting individual documents.
byte[] originaldocument = eslClient.DownloadDocument(packageId, documentId);
I am trying to implement Esign Designer view using below link,
https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/designer
I am trying to use the designer in using your .NET SDK
which is not working with https://sandbox.e-signlive.com/ API key.
All your documentation is referring https://sandbox.esignlive.com/ URL.
My current account is with https://sandbox.e-signlive.com
Hello,
Our integration using the .NET SDK involves showing the designer view in an iframe through our website. This has served us well over the years but recently we have gotten more and more customers reaching out with issues regarding IE 11 and getting an error of "Could not connect apps.e-signlive.com" - usually this is resolved by having them add app.e-signlive.com to the trusted sites in their security settings - however this is becoming increasingly more cumbersome.
Is there something we can do on our end to prevent this from being a regular occurrence?