Risk & Relationship Management
The Risk & Relationship Management main dashboard is the default screen displayed when accessing Risk Analytics Presentation Service A highly dynamic web interface that provides webpages for the user to intuitively interact with Risk Analytics. It is a Microsoft .NET 4.7.2 ASP.NET application hosted inside Microsoft Internet Information Services (IIS).. This dashboard displays two accordions, News and Alerts.
Via the corresponding tabs, the News accordion provides access to the following information:
- Last memos. Global memos for the team, added to draw attention to a specific alert, are displayed here.
- Performance. Retrieve here statistics on event handling by the analysts processing the pending alert via Risk Analytics Presentation Service.
From the Alerts accordion, you access the pending alerts that have matched rules Rules are used to define sets of criteria to verify if an event (transaction and non-monetary event) matches any fraudulent behavior. If an event matches a previously defined rule, an alert can be raised. and are pending further processing. This tab provides all information necessary to take a decision on which action to take and to complete the record. For more information about available actions, see Completing an alert.
In the Risk & Relationship Management tab, two typical workflows can be applied interchangeably:
- Selecting a dedicated alert in the Risk & Relationship Management dashboard.
- Accessing the search functionality of Risk Analytics Presentation Service directly via the Risk & Relationship Management navigation pane. Risk Analytics Presentation Service provides three different search modes (see Searching pending alerts).