| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
We have scenarios where we need to support/guide the user as they work through a signing ceremony.
Example:
Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use… |
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In our workflow, some signers may be in person and others remote on the same package. What we would like to be able to do is suppress the unnecessary email to in-person signers but have them sent to remote signers within the single… |
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Hello,
We would like to request being able to programmatically sign a signature on a single document for a specific signer, and sign all the signatures on a single document for a specific signer.
Thanks! |
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Through the REST API, make the email notifications configurable much like configuring the signing ceremony layout on a package by package basis. The user experience can be somewhat confusing when one completes a sign ceremony online and… |
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Is there any talk about creating a Super account that can manage a number of Account Owner Accounts instead of having support move a user from one account to another as well have the admin for the account owner delegate access. |
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Normal topic
Hi,
I would like to file a bug/enhancement :
We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them. However, when… |
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Hi, We would like to request the option to grant managers and admins the ability to view all transactions per account, without having to set up delegation. |
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Normal topic
I'm trying to create a new template using a PDF and inserting the "check box". When a user goes to use the template the check boxes no longer appear. |
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We need a way to find out that a signer’s email is wrong (has bounced) by REST API |
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Follow-up of https://developer.esignlive.com/forums/topic/support-for-non-latin-characters/
We want our clients to type their full name. Since… |
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Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK? Tried calling the UpdatePackage method to update the package but it didn't update the package… |
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Normal topic
We suggest adding the ability to create custom attributes for a signer, as we can do for packages and documents. For our workflow, it is important that a signer have a role. We are currently storing these as document package attributes,… |
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Normal topic
Hi, Before copying the layout & template, we'd like to backup the source account setting first ( or just backup the existing layout and templates) in case something goes wrong. so what do you suggest the best… |
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Received feedback from an office: |
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Normal topic
Since we have a bulk Add, is there any possibility to create a Bulk Remove/Delete? |
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Normal topic
Hello, Our customer has a document in which he must put his initials on the bottom of each page. Each time he clicks to sign , he must click on the next button to go to the next signature. We were prevoulsly using… |
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Hello, We lean on OneSpan to handle the emails that go out inviting, reminding, etc. on most business processes today. While there will eventually come a time where we may shift to sending the emails ourselves, that is… |
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I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for… |
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Normal topic
It would be a great feature to allow a signer to sign once for all fields they have to sign for in a document, rather than having them sign multiple times. For example, a parent who is the payer and has to sign for their child. As it… |
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Normal topic
It would be really great to have more/better callbacks during the customer signature process.
For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc...
This way, we can contact the customer… |
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Normal topic
We're looking to help guide our customers through the signing process and it would be helpful if there was a mechanism that could help identify where they are as they transition from document to document. Specifically, we have an iFrame… |
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Normal topic
It would be nice if there was a way for the document owner to view (read-only of course) the document exactly as the signer sees it.
Our layout on the document is not visible to us, but is visible to the signer/customer. It would be… |
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Normal topic
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred. Even better, the ability to receive notifications for more precise… |
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Normal topic
Currently end users are having to MANNUALY move completed packages to archive to keep their inbox free of clutter. We would like to have a configuration setting that would allow us to indicated a time period to move the completed packets… |
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Normal topic
As discussed here there currently is no support for PDF check boxes or radio buttons when injecting values into a fillable PDF through your REST API (I… |
