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Hi,
in our current version 11.25, I found for callback event i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. {"@class":"com… |
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Did something with the last release change regarding the signed pdfs? We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging. Ever since the last… |
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Is there any concept of Groups to manage users under company account ? Or something like subaccounts? |
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Guys, With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element? |
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Hi, In my CA sandbox account '[email protected]', I found the link for "view completed documents' button, the link is "https://sandbox.e-signlive.ca/sso/saml/login/alias/e-signlive?idp=xxxxx&… |
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Hi, I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong? I attached document and create package payload as… |
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Hi Support team,
our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal. by the way, client using iFrame… |
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Hi, We have the requirement to display the user whose email has bounced. We have used EMAIL_BOUNCE event, but that event is not having all the information it feels. Please propose a possible way to get the data during EMAIL… |
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Hi, I am not quite understand what is the difference between set documentPackageSettingsBuilder.withInPerson() and documentPackageSettingsBuilder.withoutInPerson()? withInPerson can only be set when do signing on site?… |
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Hi, In the package.settings, I set “brandingBar" : null,”, but somehow the logo is still showing when signer start to signing? what cause the issue?<… |
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Support team says my html template is fine but why is this error showing when an invitation is sent out.
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Hi, Can you please share some insights on my questions below? 1. Does OneSpan have some geolocationization capabilities? 2. Is… |
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Hi, Is it possible to get approval id for the signer without API call? as API call required API key, and we don't want to expose the API key. As in on-prem v11.25, once launching the signing ceremony via token,… |
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I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it… |
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In Dynamics CRM, I'm not able to show data from custom entity to the document. I am using conventions for field mapping, but it just shows field name not the data value from Dynamics CRM entity. In the OneSpan documentation,… |
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Anyone had problems opening esign packages using MS Edge? Click opens new tab but returns a user back to the salesforce record without showing the package record |
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Hi there! It would be nice to specify that documents ALWAYS attach after a signing package is complete. This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL… |
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Hi, I'd like to know how to create package with digital signature PDF form (see attachment), normally we have PDF form with Acro field. could you please share the API/SDK create package payload ?
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We have not been successful using the Delegation tool. We get an error when testing the connection. The account doesn't have Manager type or an Admin Role. The account is [email protected] in SBX 2 and it does. … |
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Hi, I am trying to resolve an issue when using iframe to load the inPerson (where all parties can sign in same URL) signing URL in tablet (iPad) Safari. I wonder if there anybody facing this same issue before and have the… |
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Hi Team, We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL… |
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Hi , one of the client saw the message "Signed and all signatures are valid, but with unsigned changes after the last signature" in the Adobe, any idea what it means? I attached the form for your investigation. … |
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Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere? |
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Hi, In the email template body which is html file, my client request such as below to embed a link to website <a href="https://www.example.com/xxx.html" target="_blank"> … |
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