Topic Replies Freshness Views Users
Normal topic

I'm trying to get a senders API Key for CA production do I have postman created correctly?

 

 

Normal topic

Hi,

 

in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. 

{"@class":"com…

Normal topic

Did something with the last release change regarding the signed pdfs?  We have an application that uses itext to merge all our signed pdfs together into one pdf and we flatten them as we do the merging.  Ever since the last…

Normal topic

Is there any concept of Groups to manage users under company account ? Or something like subaccounts?

Normal topic

Guys,

With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element?

Normal topic

Hi,

In my CA sandbox account '[email protected]',  I found the link for "view completed documents' button, the link is "https://sandbox.e-signlive.ca/sso/saml/login/alias/e-signlive?idp=xxxxx&amp…

Normal topic

Hi,

I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong?

I attached document and create package payload as…

Normal topic

Hi Support team,

 

our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal. 

by the way, client using iFrame…

Normal topic

Hi,

I tried to get email in French locale, but it seems not successful for me. I create package via API, in the package level, locale=fr, in the signer levle, locale =fr as well, but I still don't get email in French.

Normal topic

Hi ,

I have a package (see attachment for the package details), there are 2 signers required to sign the package (1st signer required to sign form 6249 and…

Normal topic

Hi Team,

I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit.

Today we use this formula to convert the signature coordinates in my application to OneSpan:

Normal topic
We are running into an issue where we have a SSN field that we need the signer to fill out, and want validation on it. I have set the Format to the SSN setting in my PDF and it works as designed. However once we upload and send out that…
Normal topic

Is there a way to configure OneSpan Sign to email field values from packages created from a template?

Normal topic

Hi,

Is there anyway to set the challenge question after all signatures are complete. The scenario i have is one the package is generated and signed we send an email out to the user with a link to download the signed…

Normal topic

Hi,

in my sandbox account , the attachment is enabled.  1) when I create the package not select delivery as attachment for the signer with gmail, complete email is not delivered to GMAIL as attached error from our CIBC…

Normal topic

Hi,

I read the website below about naming conversion for document extraction, but I don't see the sample for radio button group, could you please send me the sample?

Normal topic
Hi Experts, We have a use case where in client doesn't want to use the UI for signing. Once an approval step is completed in the BPM, it needs to complete signing without the user having to go to eSignLive. We need : 1. Sample code for…
Normal topic

Is it possible to use a signature pad with written signature using the OneSpan web site? The examples I have seen are all click-to-sign. Any Java code examples you can point me to?

 

Thanks

Normal topic

Hi,

Is it possible to retrieve Signature Dates for all signers in a completed package?

 

Thank You.

Normal topic

Hi 

We are using onespan integration in Guidewire 8.0.7 version and I was able to create the package in my local environment . we promoted our code to the one of testing environment. When we click save draft package…

Normal topic

Hey how do i create a URL to send to client after all documents are signed by all parties. This is to give them ability to download package with signed documents in it.

Hot topic
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates. Because top/left fields of e-sign are calculated from top left of the page…
Hot topic

Hello,

In Java, I would like to add a new field where the signer should fill in a date (in a date format DD/MM/YYYY).

  • What type of field should it be?
  • The signer should be allowed to add either the…
Hot topic
Hot topic

Need some assistance - 

 

Newly deployed integration with Laserfiche. Followed the white paper instructions for the integration. Installed notification server on a DMZ front facing server, URL is reachable…