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Hello, I want to download document which is attached to package. I have package Id. String response = sdk.createPackage(pkg,blobMap); This above function is returning me package id. But not able to find any function which returns me…
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I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan.

I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 

Now when…

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Hi , I am unable to find a way to specify the authentication method when creating an e-signature process automatically/Programmatically . Kindly Help us one of our customer need this solution . Thanks
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I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX?

I noticed…

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Good morning,

We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the…

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We are working on creating Onespan transactions in Salesforce and have written out some Apex Trigger code to assist with the process. In order to use it in Production, we will need to write an apex test class that cover the code itself…

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We're not using One Span Connector for Salesforce. We will use Apex SDK.

Our OS production license has 3 users and the same three users exists in Salesforce. How can I set up a authentication between Salesforce user and OS…

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Is it possible to send a form to a non-signer to populate the form before signing? 

The idea is:

1) Create a package via Salesforce, Salesforce merges some info onto the document

2) Package is created…

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I am getting an error error.validation.sendPackage.noApprovals from the Salesforce Package. 

There's plenty of customization on the Apex class and everything works as long as the file is in the Static Resources…

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Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. 

We want to add personal message to individual signers of the package. Could you please let me know which…

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Hi Duo,

Do you have an example of how we can use the APEX SDK to set the expiry date?

Also, looking for a method to extend the time for an expired package?

Thanks!

Peter

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I have the code working that sets the "sender" when the package is not in-person. But this code doesn't seem to work with in-person. All the in-person packages shows me (account owner) as the owner even when I set a different user as…

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Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We want to know how can we set reminder while we are creating the package using apex sdk. Could you please share the…
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Hi all,

Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'. 

We use e-sign for multiple different documents and want each…

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We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the…

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Hello, We have integrated our salesforce application with onespan using APEX SDK.

We have an use case where we also ask Signers to upload some additional documents (eg Driver's license). We used the OneSpanAPIObjects…

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I'm having an issue when sending the pdf to OneSpan. This is the error from the dev console

"String length exceeds maximum: 6000000"

Is this because my files are too large? What's the fix?

 

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Hi, everyone, We're starting a project to integrate eSignlive into the salesforce org of a customer in my company. While checking the documentation, we've seen that this specific part is pretty useful to us: http://docs.esignlive.com…
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I am trying to submit a merged document and consistently getting this error.  The document is passing Adobe Acrobat Preflight.  Is there any additional insight into probable causes of this: error.validation.createProcess…

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We are unable to install apex SDK to our sandbox

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I was trying to implement Call back service in Salesforce from One Span. I have implemented all the steps in Salesforce mentioned in Part 1, Part 2 and Part 3. But however when a transaction is completed in One Span my apex method is…

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We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only. 

 

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Could I get someone to look at this package and help me understand why the signer got "Unauthorized Access: Failed to validate token"? The method that was used to generate the URL is run several times per day successfully but this one…

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I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the…