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Hi.  Can you tell me if it is possible to change a template document name for a new transaction, and if so how this can be done?

e.g.

            Form form = new Form("FormName");<…

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The Creating a Callback Notification Listener guide says I have put a callback URL. Is there a way to test the integration of Event callbacks in a local environment?

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Hi, 

I want to retrieve a onespan users api key to use the template that user has and if any documents were added to the template then would like to retrieve those documents too.

I am using .net sdk for this…

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Hi,

I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1…

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Hi,

I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this?

Thanks.

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Hello,

The OneSpan Role Permission under the Transaction category 'transaction.access_other_users_transactions' (Manage users’ transactions, templates, layouts (API)) <…

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Hi there, 

 Below is my code to generate the package.  I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing…

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Hello Onespan,

I am currently having weird error.

On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).<…

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Hi,

 

We are using this method to create an package

 DocumentBuilder documentBuilder = DocumentBuilder.NewDocumentNamed(doc.DocumentTitle)
          …

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We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the…

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I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main…

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Hi,

I am getting below error while creating the package

Could not send the package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.esignlive.com/api/packages/Rm…

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We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range…

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Hi Team,

I am integrating the Callback API for Event Notifications,

Could you please provide the list of properties available in the JObject.

For more details, refer the below screenshot.

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I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction?

I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the…

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C# code that can be used to generate usage reports (code mostly by Duo) and also a downloader tab to download inflight and/or complete transactions and their associated files.  Useful to download and use as is or reuse the code in…

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If a customer builds an integration using the API, they would at minimum need to reference the API key to connect to OneSpan is that correct or could they use access token?

 

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What IP you'll be using to send events back to us in the sandbox environment. Is there IP restrictions on who we open this site up to from the outside? Just need to know so we can restrict that in the firewall.

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When I am running my code there is point where I am assigning the X and Y position to the signers, using documentBuilder.WithSignature, but next to the signatures there is a date field that has to be updated automatically, and I…

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Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found…
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I am working on a project where we will submit documents to ESign Live from our electronic document storage system. Whenever the primary application stores the documents electronically, it automatically protects the PDF document from…
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Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed…
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I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus…
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Hello,

We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK…

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I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day. I could not reproduce the error (below…