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Hi there, We are loading our documents in an iframe and are encountering errors with client browsers that have Third-Party Cookies disabled. Here is a sample of the error that is shown in the browser console:
Refused to…
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Is there an example of how to have an iframe appear in the C# application?  I want to create a transaction and then display it for the sender in an iframe to finish the process

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Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options…
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Team, Trying to form iframe url for sender in the package. When i open the url, seeing an error unauthorized access. PackageId: V-OVOVaNnrzmnItXpF7zSFghA7o= SenderAuthToken: OGE4ZWM2YWQtYzhhYi00YjJiLTlkNzctZDQ3MGI4MTk4ZTJj (Retrieved…
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I am using the Silanis.ESL API in C# and am having the following issue. In a document with multiple signatures I would like to insert the date of the first signature (chronologically) at a specified location on the document. Thank you…
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Hi, would you be able to give me some scenarios where we use InjectedField. I'm trying this in my code following the API documentation but I don't see it on the document during signing. Below is my code snippet.
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Issues for us and/or esignlive support, ICF Express v38beta 1. I did not see or could not find any KBA signer authentication options in esignlive sandbox widget? 2. When adding yourself as a signer in the widget, it appeared to not send…
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Is bulk package creation and sending supported in .NET SDK API? Right now i am looping through a collection of package to create and send Package one by one through 'CreateAndSendPackage' API method in EslClient. Regards.
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This code seem to allow dynamic creation of a group with a custom Id. However, after the group's created, it seem to reflect a different group Id. Is there a way to create a group with a preset Id value?
GroupBuilder.NewGroup…
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I'm using text tag extraction to place a required text field like this:

{{*esl:signer1:textfield}}

Is it possible to customize the validation message that appears if the user does not enter a value?  It…

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I just discovered that someone in our Company is downloading the Document, printing it and having the Officer manually sign the Document rather than using the Web Site to Sign a Document. Yes. She created much unnecessary work for…
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Hi there, I saw the changes and new features being introduced to SDK version 11.0.5. Is it possible to get this version of SDK and test it in sandbox environment? It seems like I could not find the version 11.0.5 from the developer site…
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This works (after unzipping the file) byte[] bytes = eslClient.PackageService.DownloadZippedDocuments(packageId); using (Stream file = File.OpenWrite(DocumentName+".zip" )) { file.Write(bytes, 0, bytes.Length); } This creates a…
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I am implementing eSignLive integration with one of my services. I need a detailed documentation of all 'Optional details message' for 400 Bad requests that can be thrown on createPackage SDK method. Is there such a documentation available?
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I'm using .Net SDK. I create token: string sessionTokenString = eslClient.AuthenticationTokenService.CreateSenderAuthenticationToken(id); and then
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Hi Team, We have tried SignatureFor method and CaptureFor method we did not find any difference in the behavior (Where CaptureFor is expected to capture the signature for that document again which is not reflected) Here is the…
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I have a client who is calling the ReportService method of the SDK However, for a specific date, he is getting the below error: Code snippet as below: Console.WriteLine("Calling for Completed "); //between 14/3/2016 - 15/3/2016 …
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The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   

  1. Is…
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Hi,

After document is loaded in Iframe, upon clicking the Sign button, I see a JS error in the console coming from the file CapsigSignatureButton.js.   screen attached.

This was working previously,

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I'm not sure what else to do - it doesn't give any more information other than "documentExtractError" ValidationError.

Any suggestions?

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My company is new to working with eSign, I'm a product manager working on finalizing requirements for our development team and can't find the length of the Package ID. Can someone tell me, or point me in the right direction?
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It appears that all the links withing PDF document become inactive once document went trough a signing process. i have tried 2 cases and none worked. 1. Created PDF doc with link to a web page. 2. Inserted a link to a existing PDF using…
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Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:
 

.WithTimezoneId("America/New_York"); //EST

 

However the package…

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We are integrating e-SignLive with an EPiServer site. The EPiServer version we are using depends on log4net version 1.2.10 but the Silanis.ESL.dll depends on 1.2.13. We tried using a binding redirect in the application's web config with…
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Hello, I have a template which is has a 47 documents inside it. when I am creating the Package based on this template it is taking long time to generate the document package. it is taking around 47 seconds to be generated. I have tried to…