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Hi, 

I want to retrieve a onespan users api key to use the template that user has and if any documents were added to the template then would like to retrieve those documents too.

I am using .net sdk for this…

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Hi,

I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1…

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Hi,

I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this?

Thanks.

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Hello,

The OneSpan Role Permission under the Transaction category 'transaction.access_other_users_transactions' (Manage users’ transactions, templates, layouts (API)) <…

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Hi there, 

 Below is my code to generate the package.  I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing…

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Hello Onespan,

I am currently having weird error.

On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).<…

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Hi,

 

We are using this method to create an package

 DocumentBuilder documentBuilder = DocumentBuilder.NewDocumentNamed(doc.DocumentTitle)
          …

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We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the…

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I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main…

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Hi,

I am getting below error while creating the package

Could not send the package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.esignlive.com/api/packages/Rm…

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We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range…

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Hi Team,

I am integrating the Callback API for Event Notifications,

Could you please provide the list of properties available in the JObject.

For more details, refer the below screenshot.

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I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction?

I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the…

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C# code that can be used to generate usage reports (code mostly by Duo) and also a downloader tab to download inflight and/or complete transactions and their associated files.  Useful to download and use as is or reuse the code in…

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If a customer builds an integration using the API, they would at minimum need to reference the API key to connect to OneSpan is that correct or could they use access token?

 

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What IP you'll be using to send events back to us in the sandbox environment. Is there IP restrictions on who we open this site up to from the outside? Just need to know so we can restrict that in the firewall.

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When I am running my code there is point where I am assigning the X and Y position to the signers, using documentBuilder.WithSignature, but next to the signatures there is a date field that has to be updated automatically, and I…

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When I create a package from a PDF document and combine the EnableExtraction() calls to extract form field positions, and I add an .WithInjectedField() clause, I do not get any data injected in the static fields. I now have to do it in 2…
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When I'm adding a drop list field, I'm getting error: error.validation.field.ListWithInvalidDefaultValue Here is the code
fieldBuilder = FieldBuilder.DropList();
                            foreach (OptionValue optionValue in…
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We use anchor text for placement of our signature anchors. Are you allowed to use the same anchor text for multiple signature anchors, or does each place you want an e-Signature need a unique anchor text? Right now it appears when using…
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I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access…
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Hi! I am having trouble when placing the signature tab location. Here is my code Signature signHere = SignatureBuilder .SignatureFor(signer.Email) .OnPage(Convert.ToInt32(pageNumber) - 1) .AtPosition(45, 424) …
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Hi, Is it possible to add a signature to a document that has already been signed? Example. Document has one signing block. Person A has signed. Person B is now added to the package and also needs to sign the document Person A just signed…
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Error message: Could not create a new package. Exception: Object reference not set to an instance of an object. at Silanis.ESL.SDK.Services.PackageService.CreatePackage(Package package) at Silanis.ESL.SDK.EslClient.CreatePackage…
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Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options…