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When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that…

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Guys,

I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.

1. Expand the documents…

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Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve…
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Getting really close to having all my questions answered. Thanks to Mwilliams and Harishadairy for all the help. Hopefully this is the last big issue. I will describe the situation and then you can tell me how best to proceed with the…
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Hi,

in our IT-system(SAP) we have the PDFs, that  we want to send to OneSpan, stored in a table in binary format.

Since we don't have the actual file... how can I implement an example in Postman? …

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Hi,

 

Some of our overseas developers cannot call the sandbox API anymore, it says that the CloudFlare has banned their IP.

 

Is there anything that can be done to address this?

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Please  share node js code to download signed document.

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Getting error when create package when read file from server.

Working Code: When read file from local machine

 

 var options = {

       …

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How to create package with role without sending mail to signer 

 

Please send me one payload with multiple signer box also.

 

Thanks in advance.

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Hi,

I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea?

here is my payload

{
    "name" : "Signing-SC4…

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Hi,

Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!

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Hello, 

When I send an invitation to sign a document with the OneSpan rest API, the users see warnings in the document. (see attached image). Anyone know if there is a way to desactivate that when I send the email? After…

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I didn't find the request that will return anchor coordinates. Is there any possibility to do it?
And there is one more important unclear point. In .NET there is possibility to build package but not send for signature. It helps…

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Guys,

 

I'm going back around into the in-person notary signing experience on the new signing experience and I was wondering if there is a way to turn off the option to allow the notary to exit signing mode…

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Hello,

When I go through the signing process and "Click to sign" on my mobile device I get an automated redirect to a "thank you page" which then 'completes' the signing process.  I would like to replicate this on…

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Hello,

I am interested in creating a package with one document, which should be signed by one signer only.
No other signature is required on this document, by another person. 
After the document is…

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Hello,
I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".

 

Request failed with HTTP Code:: 400 Request Body:: {…

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How do I add an email validation in my text tag? "Without using signature builder"

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Hi everyone,

We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.

Currently, we achieved consume many API services in order to create a transaction and…

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Hello,

How I can get the list of documents for a certain package using rest API call

 

Thanks 

Nehme

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Hello,

Can't seem to find the documentation that I swear I saw at one point that said the ID fields must meet certain criteria? Am I crazy?

I have a Regex in my code ([^a-zA-Z0-9_\-.]+) to only keep alpha numeric, _,…

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REQUIREMENT

We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.

 

WHAT WE HAVE FOUND

OSS 11.42: This is an option to order signers…

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Hello,

I want to integrate the Id verification into my web application, I already integrate onespan to my application but i want add an id verification security to the signature.
I need help.
Thank you.

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Hello,

 

Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:

javax.net.ssl.SSLHandshakeException: Received fatal…