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I have registered http://xyz.com/dir/api/CallbackLog/Log as callback Url on account page. I have also created API controller method public static void Log(CallbackLogModel model) { ......... } where model is JSON model I expect to be…
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I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this…

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Guys, If I delete the Smart Note that is created by your system, is there a way to recreate it without having to create a whole new package?
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Hi I am using the following regex pattern for validation \^.{0,5}$ Min len 0 , max len is 5, any character The text is optional , hence the min is 0 However I am getting a validation error when , the text area is empty…
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Can I include a package id in the callback registration API so that I can register for different types of events for different packages ? If so then can you please provide a JSON sample.
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Guys,

I am trying to find more information on this to see if this impacts us since we are using the callbacks. Can someone point me to an example of how this is being used/removed so that I can check if I will need to modify…

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Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide
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In the options for a Txn a reminder can be setup:

a) What is data element internal to package that controls whether reminding is be set?

b) What is data element internal to package that specifies # of days to wait…

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*OneSpan Sign does not seem to allow any/all changes to automatic reminders after Txn in question has been sent for signing, is this normal/correct behavior?

*It seems OneSpan Sign allows manual initiation/sending of reminders…

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Hello, We are in exploring REST API for creating a package with a signing document. Thanks to the good developer resources on this site, we could accomplish this part but the challenge we have is the document resides on a Cloud platform…
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Hello! I have a question while signing the documents using dropdown functionality i can able to see the remote signer information is dropdown list , so how can i restrict the remote user information in dropdown list. Please share the…
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Curious if there is a good flag to remove the "Go To Documents" button from the document email post signing. Screenshot attached.
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Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it. I can remove the document all together but that is not the desired effect we are looking to get. I am using the DELETE API…
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Sometimes (not always, depends on situation) we want to remove the default Authorization document. I would like to know how to do it with REST API using JSON and http calls to the server. In VB.NET we do this as follows: …
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Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created. I don't want that form in sign process. How to remove or…
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Guys, I've created a package where we create a Smart Note. The Notary is able to see this document even though it isn't in the document visibility for the Notary. Any idea on how to force this to happen?
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Hello Team, Can we remove the signature that is captured @Package Level which we use to apply again on the further docs of that package. Instead of creating new package to capture new signature on Signer change. Thanks, Navya.
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Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?
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Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users. Our goal is that it should hit the esign server as soon as signatures are collected…
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There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
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Hi Silanis team- I am attempting to generate hyperlinks directly to a document in a package for a particular signer role, with authentication. I am currently successfully generating the link with this pattern: https://sandbox.esignlive…
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Guys,

I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved.

When we want to change notaries for a package do this workflow…

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Hi, I'm working to retrieve all sender from the accounts that I manage in order to generate some reports. I'm trying to figure out what is the best approach to incrementally grab new senders without retrieving the full list again. Do you…
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I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature…
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We need to be able to use Signature Capture and turn off the click to sign functionality that is used for later signature blocks for specific documents.