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Hello, |
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Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken
with client id, secret and type. I am getting 403… |
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Hi Team, I am trying to access the API: https://sandbox.esignlive.com/api/packages I have created 2 transactions, but I am getting only last transactions metadata. Count is returning as 2 but metadata is only… |
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We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were… |
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How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however. In other words, I can pull apiKey from other… |
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Hi Duo, I keep getting Unsupported Media type error below: {"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"}
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Re Expiry date, it seems I can check [defaultTimeBasedExpiry] bool field to know Expiry date s/b calc'd by adding [remainingDays] field to Txn creation date. There is another field call [maximumRemainingDays]<- what is this… |
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Hello, We are utilizing security questions for a signer to answer before they can esign a document. Only the first two questions actually tell you they are required, but in reality, we want all of the questions to be… |
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We are having issues using the API key to archive messages. We are getting a 403 error. I removed the URL/and package number, but you can see the error below. com.silanis.esl… |
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In the options for a Txn a reminder can be setup: a) What is data element internal to package that controls whether reminding is be set? b) What is data element internal to package that specifies # of days to wait… |
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We are planning to extract OneSpan data via api's to drive reporting. A) there are some advantages (simplicity) to re-extract all data, every night B) there are also advantages to incremental extracts, i.e. net… |
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Hi, I was trying the below code snipped To upload documents to packages,
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I need to identifying packages created via Bulk Send operations. I see in Package data there is a Boolean field called "bulkSendable". If this is 'true' was the Package created via Bulk Send? If not this field, what other field… |
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Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK … |
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Regarding Updates to Package data, there appears to be a date/time data field called "update". The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package. Do… |
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We have been using the "name" field in Packages along with "description" field. Is there another field that we could dedicate for our use? For example, and Ideally, we would have a "drop down" box with pre… |
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Returns set of delegationEvents with EventID(?) arrays that contain 4 items below: eventDate, eventType, eventDescription and eventUser EventID example-> 699AK8PzZMg0 a) can you confirm this is not a… |
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Getting the following error when I try and create packages in my sandbox: Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad… |
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We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to… |
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Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for… |
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Hi Team, Received callback event 'EMAIL_BOUNCE' for domain 'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is… |
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I understand the following link is where I can test REST API Call: https://community.onespan.com/products/onespan-sign/sandbox#… |
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/api/packages?predefined=all&from=1&to=99999&predefined=all returns { "results": [],<… |
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