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Hello,

I am new to the OneSpan sandbox and REST APIs/.NET SDK

I have the following scenario and I'm using some CodeShare samples to piece this together:

1. Retrieve a PDF without embedded…

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Hi Team,

While calling the prod url for getting access token through Postman

https://apps.esignlive.com/apitoken/clientApp/accessToken

 

with client id, secret and type. I am getting 403…

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I'm currently using the sandbox version of eSignlive and I wish to configure the designer view (hide various elements). I found
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Hi Team,

I am trying to access the API: https://sandbox.esignlive.com/api/packages

I have created 2 transactions, but I am getting only last transactions metadata. Count is returning as 2 but metadata is only…

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We recently put in place a listener that is supposed to pull all completed documents as you would expect. The customer is reporting that there are a large number of documents that didn't get pulled from the OSS cloud. They all were…

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How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however. In other words, I can pull apiKey from other…

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Hi Duo, I keep getting Unsupported Media type error below:

{"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"}


POST {{TheHost}}/api/packages…

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Re Expiry date, it seems I can check [defaultTimeBasedExpiry] bool field to know Expiry date s/b calc'd by adding [remainingDays] field to Txn creation date.

There is another field call [maximumRemainingDays]<- what is this…

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Hello,

We are utilizing security questions for a signer to answer before they can esign a document.  Only the first two questions actually tell you they are required, but in reality, we want all of the questions to be…

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We are having issues using the API key to archive messages.  We are getting a 403 error. 

I removed the URL/and package number, but you can see the error below.

com.silanis.esl…

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In the options for a Txn a reminder can be setup:

a) What is data element internal to package that controls whether reminding is be set?

b) What is data element internal to package that specifies # of days to wait…

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We are planning to extract OneSpan data via api's to drive reporting.

A) there are some advantages (simplicity) to re-extract all data, every night

B) there are also advantages to incremental extracts, i.e. net…

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Hi,

I was trying the below code snipped

To upload documents to packages, 

 

headers = {
    'accept': 'text/html; esl…
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I need to identifying packages created via Bulk Send operations.  I see in Package data there is a Boolean field called "bulkSendable". If this is 'true' was the Package created via Bulk Send? If not this field, what other field…

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Hi,

In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.

1. Create transaction with 2 signers , different email through SDK

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Regarding Updates to Package data, there appears to be a date/time data field called "update".  The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package.  Do…

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We have been using the "name" field in Packages along with "description" field.  Is there another field that we could dedicate for our use? 

For example, and Ideally, we would have a "drop down" box with pre…

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Returns set of delegationEvents with EventID(?) arrays that contain 4 items below:

eventDate, eventType, eventDescription and eventUser

EventID example-> 699AK8PzZMg0

a) can you confirm this is not a…

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Getting the following error when I try and create packages in my sandbox:

Could not create a new package Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad…

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We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to…

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Guys,

We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for…

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Hi Team,

Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains?

is…

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I understand the following link is where I can test REST API Call:

https://community.onespan.com/products/onespan-sign/sandbox#…

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/api/packages?predefined=all&from=1&to=99999&predefined=all

returns 

{

    "results": [],<…

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